iOPEX Careers

If you are looking for Exciting Roles, Opportunities to work with marquee customers, High end technical & process challenges that you love to solve, Meritorious Career progression that can provide you a fast track career progression in a “Livewire” fun filled work environment, then iOPEX is the place to be.

Disruption, Innovation, Exceeding Customer Expectations and Recognition are mantras that will resonate in our meeting rooms and corridors. iOPEX is a place where your technology skills and your relentless focus for process innovations are valued.

If you want to pursue a career in high-end technical support, New Age Digital Marketing, IT Infrastructure Management Services, or in Knowledge Process Services, do not move away from this page and check out our exciting positions to Apply Now!!

A career here provides ample opportunity for individual learning and growth while fostering teamwork and Intrapreneurship. Customer Satisfaction is our top priority and we work hand in hand with them as a value Partner. Our Automations and Operations enhances Business Lives and Careers. We want you to manifest our commitment by delivering exceptional service.

Check out our open positions and let’s see if you have it in you to become an iOPEXian. Join the Excitement!

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Job Description

Technical Skills:

  • Routers: CISCO 7609, 7206, 39xx,38xx, 2800, 19xx, 18xx, Huawei and HP
  • Switches: CISCO 2900, 3500, 3750, Nexus 5K and 7K series and Huawei.
  • Firewalls: CISCO ASA5500 ( not mandate)
  • Other Products: Nokia DMX, Cisco ONS 15454, ,CISCO WLC, Juniper, ALU/Nokia, and APs
  • Networking & Protocols: EIGRP, OSPF, BGP, ACL, IP addressing, IP Sub-netting, NAT-PAT, AAA TACACS, MPLS
  • LAN Networking & Protocols: VLAN, Inter-VLAN, STP, RSTP, VTP, HSRP,VRRP, GLBP
  • Media: Lease line, ISDN, RF, and VSAT
  • Server: Linux, VMware
  • Tools: HP Open View, Service Now(ITSM), Netflow, Solar Winds, Remedy, Syslog server, AAA & Radius Server,
  • Scripting: Perl  

Eligibility Criteria

Roles & Responsibilities:

AVPN:

  • Engineer and implement WAN solutions in a global, multi-site, multi-VPN / VRF environment, using private and carrier MPLS networks including AT&T AVPN.
  • Network protocols: BGP, MPLS, OSPF, VLAN among others. 
  • Vendor platforms: Juniper, ALU/Nokia, Cisco
  • Hierarchal QOS configuration to include DSCP marking and forwarding.

DWDM

  • Knowledge of legacy DXC Infrastructure
  • Nokia 1830 PSS Platform
  • Layer 1 Encryption
  • Cisco ONS 15454
  • Nokia DMX
  • In depth knowledge of routing protocols and network security design and implementations for BGP, OSPF, EIGRP, MPLS, L3 VPN) OMP, IDS/IPS, NAT/PAT, DNAT, SNAT, IPSec tunnels, VPN, FHRP, VRRP, STP, PVST, RSTP, split tunneling, underlay and overlay routing.
  • Configuring and troubleshooting Cisco Router and switches.
  • Managing and Maintaining the Routers, Switches, Firewalls, Wireless, Access point & servers etc.
  • Providing L2 Support to TAC, Filed and Onsite engineers.
  • Network Protocol used as BGP, MPLS, OSPF, VLAN, ACL, Quality of Services, SNMP, TACACS Servers.
  • New Cisco Router installation, Integration, swapping and port swapping.
  • Configuration WLAN, NAT, PAT, site-to-site VPN as per business requirement.
  • Maintain and Installation of LAN, WAN and WI-FI networks.
  • Provide support to concern teams for the immediate restoration of site/link and ERT for customer communication, share the Reason for Outage with NOC team/Upper Management.
  • Handle end-to- end Severity 1 incidents for accounts; acted as a center focal point for all departments during Severity 1 incident and ensured speedy results.
  • Planning all changes through stakeholder engagement, analysis and participation
  • Keeping track of critical or major incidents and sharing RCA with customers.
  • Ensure all the customer complaints/issues are identified, to prepare Action plan for all Complaints received and drive till closure along with PM.
  • Working experience in Linux & VM servers.
  • Implementing SNMP Network management (V2/V3).
  • Troubleshooting Leased line and ISDN connectivity.
  • Generating the Customers utilization and monthly reports and Performance reporting as per the requirement.
  • Link Migration & commissioning the new link.

Job Description
  • Fair knowledge on basic networking protocols such as ARP, IP, ICMP, DNS, DHCP, FTP, HTTP, etc.., are mandatory
  • Complete understanding of the basic network packet flow along with various header formats (Ethernet, IP, TCP, UDP, etc..,) are essential
  • Ability to troubleshoot scenarios with respect to NAT, IPSec, SSL, Certificates, etc.,
  • Basic to Intermediate level of expertise on routing and switching is compulsory
  • Must possess a packet-level understanding of the various protocols, implementation and their behaviour.
  • Should be strong in TCP/IP concepts, networking with good troubleshooting skills
  • Knowledge on the various common Threats/Attacks and their mitigation techniques would be beneficial. 
  • Must be able to articulate real-time network scenarios along with a strong ability to independently debug broad, complex and unique networks.

Eligibility Criteria

Education and required skills

  • Years of experience: 2 to 5 years.
  • Excellent Enginsh communication skills 
  • Customer/ client handling experience is preferred.
  • Graduation mandatory

Job Description

Roles and Responsibility: 

  • Perform project start up activities to include developing the program or project structure, requesting and onboarding project resources, developing a stakeholder plan, and developing a communication plan.
  • Direct the completion of activities such as architecture design, engineering, change control, and operations acceptance to ensure complete success of delivering service to end customers.
  • Develop and manage project charter, schedules, and work breakdown structures.
  • Manage scope and perform scope change control activities.
  • Manage issues, actions, risks, and dependencies.
  • Manage budget and resource hour utilization against forecast.
  • Schedule and facilitate project meetings.
  • Regular reporting of program and project status.
  • Perform project closure activities.
  • Work with Business Owners, Service Owners, Managed Service Partners, Operations teams and 3rd parties to ensure that projects are delivered in compliance.
  • Proficient in MS Excel, MS Word, MS Project, MC PowerPoint, Visio and collaboration tools. Ability to multi-task and work independently with minimal supervision in a non-structured environment.
  • Creative problem-solving skills and ability to offer alternatives that are customer-focused, strategic, and profitable for customers.
  • Formal Project Management training is required for all Tiers.  Project Management certification is required for Tier 3 to be aligned to the size and complexity of the managed projects.  ITIL Foundation Certification is desired. Fluent English is required.  

Eligibility Criteria

 

Experience and Education

  • 5-10 years of experience
  • Bachelors or Masters degree
  • Related certification added advantage
  • Interpersonal skills
  • Working shift 24x7

Job Description

Roles and Responsibility:

  • Manage delivery engagement with the client
  • Good communicators, organizers and escalators.  Being able to talk technical and help draw conclusions and direction during issues. 
  • Represent customer service offerings at the delivery management level
  • Perform operations management by engaging in incident management and change management activities
  • Engage the required resources to address client problems and projects
  • Manage multiple smaller clients
  • Having a clear and in-depth understanding ensure service excellence in the delivery of all customer contractual requirements
  • Provide overall account service leadership and primary client Interface in the delivery of high-quality network services
  • Provide SPOC for delivery of all customer services that are in scope for a given client
  • Ensure proactive management of network performance and operability
  • Identify and pursue productivity opportunities to reduce overall delivery costs
  • Own and drive escalations including those associated with incident management
  • Providing account level direction to the matrixed Delivery Teams for the account support
  • Establish and maintain a business governance cadence with the  customer account team
  • Provide customer account leadership for client escalations over outages, service performance, change management schedules and other operational issues
  • Address/provide customer leadership over critical project issues, resource management and prioritization.

Eligibility Criteria

Required Skills:

  • Strong network technical background
  • Strong operations background
  • Strong ability with developing and presenting data and dashboards
  • Strong understanding of business engagement and contract service delivery
  • Strong verbal and written communication skills communicating with the ability to address the client audience at the appropriate level
  • Ability to translate technical concepts and jargon into business terms
  • Strong organization abilities
  • Leadership skills exhibiting engagement, ownership accountability and responsibility.

Job Description

Roles & Responsibilities:

  • In depth knowledge of routing protocols and network security design and implementations for BGP, OSPF, EIGRP, MPLS, L3 VPN) OMP, IDS/IPS, NAT/PAT, DNAT, SNAT, IPSec tunnels, VPN, FHRP, VRRP, STP, PVST, RSTP, split tunneling, underlay and overlay routing.
  • Configuring and troubleshooting Cisco Router and switches.
  • Managing and Maintaining the Routers, Switches, Firewalls, Wireless, Access point & servers etc.
  • Providing L2 Support to TAC, Filed and Onsite engineers.
  • Network Protocol used as BGP, MPLS, OSPF, VLAN, ACL, Quality of Services, SNMP, TACACS Servers.
  • New Cisco Router installation, Integration, swapping and port swapping.
  • Configuration WLAN, NAT, PAT, site-to-site VPN as per business requirement.
  • Maintain and Installation of LAN, WAN and WI-FI networks.
  • Provide support to concern teams for the immediate restoration of site/link and ERT for customer communication, share the Reason for Outage with NOC team/Upper Management.
  • Handle end-to- end Severity 1 incidents for accounts; acted as a center focal point for all departments during Severity 1 incident and ensured speedy results.
  • Planning all changes through stakeholder engagement, analysis and participation
  • Keeping track of critical or major incidents and sharing RCA with customers.
  • Ensure all the customer complaints/issues are identified, to prepare Action plan for all Complaints received and drive till closure along with PM.
  • Working experience in Linux & VM servers.
  • Implementing SNMP Network management (V2/V3).
  • Troubleshooting Leased line and ISDN connectivity.
  • Generating the Customers utilization and monthly reports and Performance reporting as per the requirement.
  • Link Migration & commissioning the new link.

 


Eligibility Criteria

Required Technical Skills

  • Routers: CISCO 7609, 7206, 39xx,38xx, 2800, 19xx, 18xx, Huawei and HP
  • Switches: CISCO 2900, 3500, 3750, Nexus 5K and 7K series and Huawei.
  • Firewalls: CISCO ASA5500 ( not mandate)
  • Other Products: CISCO WLC and APs
  • Networking & Protocols: EIGRP, OSPF, BGP, ACL, IP addressing, IP Sub-netting, NAT-PAT, AAA TACACS, MPLS
  • LAN Networking & Protocols: VLAN, Inter-VLAN, STP, RSTP, VTP, HSRP,VRRP, GLBP
  • Media: Lease line, ISDN, RF, and VSAT
  • Server: Linux, VMware
  • Tools: HP Open View, Service Now(ITSM), Netflow, Solar Winds, Remedy, Syslog server, AAA & Radius Server,
  • Scripting: Perl

Job Description

Responsibilities:

  • Providing network planning, design and implementation / migration services to worldwide customers for Load balancing (on-premises or 3rd party cloud like AWS/Azure), Web Application Firewall, GSLB, SSL VPN, IRule to App expert policy conversion and MFA solution
  • Design and Implementing Cisco Network with Router, Switches and Firewall.
  • TCP/IP, Subnet-Mask, Wildcard-Mask, VLSM.
  • Experience in new firewall build on Enterprise Data Center.
  • Experience in design of small, medium and large networks.
  • Responsible for designing, configuring and managing various Check Point, Fortigate and PaloAlto Firewalls to implement security for Internet, extranet business partners and vendors.
  • Experience in firewall troubleshooting and VPN.
  • Implemented Zone Based Firewalling and Security Rules on the Palo Alto and Fortigate Firewall.
  • IP routing with Static, Default, RIP, OSPF, EIGRP, BGP Protocols.
  • Implementing path redundancy with HSRP, VRRP, and GLBP.
  • Implement and maintain VTP, VLAN, STP, VPC, Ether channel.
  • Create the VPN tunnel and IPsec for secured data communication.
  • Maintain switch VLANS, VTP and Inter VLAN Routing
  • Implement, configure, and troubleshoot NATTING related issues.
  • Manage the firewall deployment, rules migrations, and firewall administration.
  • Knowledge on LTM and ASM in f5 load balancer.
  • Experience with F5 BIG-IP iRule programming and troubleshooting experience.
  • Daily change management tools using Service Now and internal tools.
  • Experience with Load balancing technology including algorithms and health check options.
  • Upgrade the devices from Juniper SRX to checkpoint Boxes.
  • Experience in Cisco Routers and Switches.
  • Experience in STP, HSRP, VRRP and GLBP.
  • Troubleshooting Routing and switching & Firewall related issues.
  • Monitoring all Cisco equipment’s

Eligibility Criteria

Required Technical Skills

  • Firewalls    : Checkpoint, Palo Alto, Fortinet & Cisco ASA
  • Routers      : RIP, OSPF, EIGRP and BGP
  • Switches    : HSRP, VRRP and STP

Job Description

As a Systems/Technical Analyst you will be coordinating with business and IT across all phases of Software Development Life Cycle with a keen awareness of developers and end-users needs and able to deal with user groups at all levels efficiently and directly manage the client expectations collaborating Onsite/Offshore with highly skilled and talented technology leaders/teams to enable and deliver key portfolio initiatives.

Responsibility Statements

As a Technical Analyst, you have a strong understanding of Applications and it's subsystems. 

  • Deep understanding of Outsystems applications, and features
  • 5+ years’ experience in Supply Chain & logistics with strong finance & problem-solving skills
  • Analyze and identify process, gaps, risks and identify opportunities for Automation and Optimization and how to prioritize them
  • Gather Technical information from IT customers and analyze the business requirements and related software and systems integrations.
  • Coordinate between automation and IT teams, document the requirements and facilitate the discussions.
  • Understanding Infra build requirements and process.
  • Evaluate and understand the Infra designs and build process wherever required
  • Experience with data mapping, data code standards, and Web APIs.
  • Excellent verbal and written communication skills.
  • Strong experience in data extract and upload scripts.
  • Good Understanding of Agile Methodology & experience in working global teams in a multi-application support environment
  • Provide enhancements and support wherever required adapting to evolving technologies with simultaneous support to existing frameworks.

Eligibility Criteria

Education/Experience

  • Bachelor's Degree in Computer Science, CIS, Engineering, or related field
  • Modern Microsoft Windows operating systems and office products such as MS Teams
  • Strong proficiency using documentation tools such as Word, Visio, PowerPoint, etc.
  • Expertise with MS Excel, proficiency with pivot tables and v-lookups
  • Ability to create technical documentation for users and other technical teams
  • Excellent written and verbal communication skills

Job Description

Responsibilities

  • Evaluate the gravity of each risk by considering its consequences
  • Audit processes and procedures
  • Develop risk management controls and systems
  • Prepare action plans to decrease risk factors
  • Design processes to eliminate or mitigate potential risks
  • Create contingency plans to manage crises
  • Evaluate existing policies and procedures to find weaknesses
  • Prepare reports and present recommendations
  • Help implement solutions and plans
  • Evaluate employees’ risk awareness and train them when necessary

Eligibility Criteria

Required:

  • 5-7 Years of experience
  • Knowledge of risk assessment and control
  • Strong working knowledge of risk management and previous experience working with risk (i.e. risk assistant or risk analyst)
  • Ability to handle private, sensitive, confidential information appropriately
  • Excellent communication and presentation skills.
  • Bachelor's/ Masters 

 


Job Description

Roles and Responsibility: 

  • Perform project start up activities to include developing the program or project structure, requesting and onboarding project resources, developing a stakeholder plan, and developing a communication plan.
  • Direct the completion of activities such as architecture design, engineering, change control, and operations acceptance to ensure complete success of delivering service to end customers.
  • Develop and manage project charter, schedules, and work breakdown structures.
  • Manage scope and perform scope change control activities.
  • Manage issues, actions, risks, and dependencies.
  • Manage budget and resource hour utilization against forecast.
  • Schedule and facilitate project meetings.
  • Regular reporting of program and project status.
  • Perform project closure activities.
  • Work with Business Owners, Service Owners, Managed Service Partners, Operations teams and 3rd parties to ensure that projects are delivered in compliance.
  • Proficient in MS Excel, MS Word, MS Project, MC PowerPoint, Visio and collaboration tools. Ability to multi-task and work independently with minimal supervision in a non-structured environment.
  • Creative problem-solving skills and ability to offer alternatives that are customer-focused, strategic, and profitable for customers.
  • Formal Project Management training is required for all Tiers.  Project Management certification is required for Tier 3 to be aligned to the size and complexity of the managed projects.  ITIL Foundation Certification is desired. Fluent English is required.  

Eligibility Criteria

 

Experience and Education

  • 5-10 years of experience
  • Bachelors or Masters degree
  • Related certification added advantage
  • Interpersonal skills
  • Working shift 24x7

Job Description

Required Skills:

  • Good understanding of Network, Infra technologies, Service management & ITIL process
  • Understanding across the network, infra technologies & functionality
  • Responsible for managing primarily PMAC and Project work from customer into Engineering teams
  • Validate MDS, ordering required equipment, getting engineering assignments, tracking work through the process, issuing Service Requests associated with Orders, Assign billing (Site Identifiers) SIDs
  • Issue Service Requests for LMAC work
  • Escalate to appropriate work center as required to keep the project on track
  • Closeout orders, update inventory, provide ad hoc reports on special projects to PM and LCM team, resolve bill trigger issues and trigger billing
  • Resolve CNR issues preventing closure of work

Eligibility Criteria

Experience and Education

  • 3-7 Years
  • Bachelor's or Master's degree
  • Excellent communication
  • Customer Management skills
  • Working shift- 24x7

Job Description

Required Technical Skills:

  • Provide end-to-end, proactive network management and monitoring with event correlation tools as well as reactively manage and monitor the devices in scope 24X7x365 and to provide Tier 1.5, Tier2 and Tier3 level support
  • Serve as primary support of network operations by managing customer devices, physical network facilities and end-to-end services, identifying sources of problems, and resolving issues.
  • Perform diagnostic testing of Managed Devices interfaces and isolate, sectionalize and identify faults as being physical or logical in nature 
  • Advanced knowledge of network operating systems including Cisco, Juniper, Vyatta, Arista, HP, Dell, Palo Alto and F5
  • Expertise knowledge required on DMVPN, Multi GRE, Site - Site, SSL VPNs (On ISR, CSR and various other models of routers) and routing protocols (EIGRP, BGP)
  • Should be well versed with VRF's, Inter VRF routing, Firmware / IOS versions, Wireless LAN controllers
  • Knowledge on Switches Nexus 5k, 9k and Stack switches
  • Support products/technology & services span environments like, but not limited to, LAN, WAN, Wireless LAN, Security, VPN, Voice, SNA Hosting, Load Balancers, DNS/DHCP, SDWAN, SDDC, Cloud Networking etc. (Premise based and cloud-based technology)
  • Should be able to coordinate with Field Engineers, NCR, Local technicians

Eligibility Criteria

Experience and Education:

  • 3- 8 years of experience
  • Bachelors or Masters degree
  • Working in shifts – 24x7
  • Excellent communication skills

Job Description

Responsibilities: 

  • Identify requirements, design document, and implement technical solutions for scalable and resilient network architecture
  • Identify potential network risks and issues, and provide effective technical solutions
  • Always develop contingency/fail-over network systems to ensure network performance and customer service satisfaction
  • Experience with IPSEC, VPN, and SSL
  • Design, configure, and managing various CISCO, Juniper, Check Point, Fortinet, and Palo Alto Firewalls to implement security for Internet, extranet business partners and vendors.
  • Network planning, design, and implementation / migration services for Load balancing (on-premises or 3rd party cloud like AWS/Azure), Web Application Firewall, GSLB, SSL VPN, IRule to App expert policy conversion and MFA solution
  • Strong troubleshooting skills specific to network security and ability to effectively work in cross functional teams as needed to resolve issues
  • Must have the ability to analyze information from multiple sources and apply it to the operational environment in developing and maintaining the security posture of the network
  • TCP/IP, Subnet-Mask, Wildcard-Mask, VLSM.
  • Experience in new firewall build on Enterprise Data Center.
  • Implement Zone Based Firewalling and Security Rules on the Palo Alto and Fortinet Firewall.
  • Conduct Network Security operations, including: Firewall exception processing Password Changes Tier 2 and 3 troubleshooting OS and Firmware upgrades

Eligibility Criteria

Required Technical Skill

  • Firewalls: Checkpoint, Palo Alto and Forti Gate
  • Routers: RIP, OSPF, EIGRP and BGP
  • Switches: HSRP, VRRP and STP

Education and Experience:

  • Bachelor's or Masters degree
  • 7 years minimum from the related field.
  • Excellent communication
  • working shift 24x7

Job Description

Roles & Responsibilities: 

  • Extensive experience in a network design environment gained in an ISP or telco environment
  • Manage and maintain the Routers, Switches, Firewalls, Wireless, Access point & servers etc.
  • Identify requirements, design document, and implement technical solutions for scalable and resilient national network architecture
  • To develop contingency/fail-over network systems to ensure network performance and customer service satisfaction
  • Conversant in best practice appropriate to network design and security.
  • Configure and troubleshoot Cisco, Arista and Juniper Router and switches.
  • In depth technical knowledge and practical experience of BGP, OSPF, and/or ISIS routing protocols, MPLS, L2TP, MPLS, QoS, peering and transit.
  • Expertise in network architecture and capacity planning, utilizing SDH/SONET, Ethernet, fiber /WDM.
  • Knowledge of routing protocols and network security design and implementations for BGP, OSPF, EIGRP, MPLS, L3 VPN) OMP, IDS/IPS, NAT/PAT, DNAT, SNAT, IPSEC tunnels, VPN, FHRP, VRRP, STP, PVST, RSTP, split tunneling, underlay and overlay routing.
  • Monitor and communicate progress against milestones, taking proactive remedial action where necessary

Eligibility Criteria

 

Education and Experience:

  • Bachelor's or Masters Degree
  • Minimum 7 years of experience
  • Working in shift 24x7
  • Excellent communication

Job Description

As a Java Technical Lead you will help our B2B/B2C clients build out exciting new products and maintain core software platform, which is a combination of web applications, integrated architecture, customized application stacks and a data processing/analytics platform. The position will require strong technical leadership skills to manage the end-to-end delivery of complex system solutions, establishing and controlling project constraints and scope, manage relationships and communication with all project stakeholders, make sure the team is fully functional and productive, and provide clear ownership for the project's risks and issues. You will also collaborate with internal partners to anticipate challenges, mitigate risks, and track and monitor trends to proactively solve problems. Your expertise will play a critical role in providing the exceptional service that our clients expect from us.

 

Responsibility Statements

60-70% Coding, 30-40% Offshore Team Management

  • Performing requirement analyses
  • Developing high-quality and detailed designs
  • Contribute technical expertise to all projects required
  • Good coordination skills with the team/project stakeholders management
  • Participating in code review activities and ensure quality stands are met
  • Experience of working in client-facing environments
  • Oversees the delivery of products within budget, schedule and quality guidelines.
  • Manages a team responsible for the design, development, testing, integration, maintenance, documentation, sustaining, and support of software.
  • Analyses and investigates applications engineering tasks, and prepares design specifications, analysis, and recommendations.
  • Participating in SCRUM team activities and following agile patterns and methodology.
  • Interacts with Onshore Tech Leads, Product Owners to define application requirements. Collaborates with partners to resolve any roadblocks for product delivery.
  • Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
  • Manages the hiring, staffing, and maintenance of a diverse and effective workforce.

Eligibility Criteria

Required Education/Experience

  • Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work experience
  • 12+ years of experience developing, supporting, or implementing Java technologies and integrations
  • 10+ years of experience with JPA, Hibernate, Spring, Spring Batch, Spring Data, Spring MVC, Spring Boot, Spring Core, Reactive Spring, Spring Cloud, Spring Data Integration  and Microservices
  • 10+ years of experience with RESTful Web Services, writing & consuming REST API
  • 10+ years of experience with tools like Maven, Git, and SVN, GIT, Junit, Jenkins, Sonar
  • Experience with AWS and cloud services
  • Experience with Kafka, streaming, multithreading, and data structures.
  • Experience working on Docker containers.
  • Experience with automated build and deployment strategies.
  • 5+ years of experience leading projects in software development and agile methodologies.
  • Well versed with Agile Methodologies, more so with at least 2 years of experience
  • Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations.
  • Time management skills and the drive to work with limited supervision within a small team 
  • 10+ years of experience in software development of which at least 2+ years should be team management experience.
  • Strong experience in design, system design, design patterns, product design and advanced project and people management skills.
  • Sufficient level of technical background to provide highly credible leadership to engineering teams and to be able to evaluate complex project risks and issues and deliver program commitments on time meeting program quality criteria accurately and objectively.
  • Developing/building enterprise software products using Agile Methodologies.
  • Report to the Senior Director & meet project deliverables

Cultural perspective

we look for individuals who possess the following qualities that will contribute to our success and the success of our clients:

 

Entrepreneurial spirit: We seek individuals who enjoy contributing to the growth of an organization and who show commitment to the success of their team.

 

Problem-solving skills: Individuals at our company have well-honed analytical skills coupled with business acumen to structure problems, deliver solutions, and communicate insights.

 

Drive: Our team sets ambitious goals and seeks energetic professionals, enjoy a fast pace environment, and thrive in taking on responsibility.


Job Description

As a Python developer, you will help our B2B/B2C clients build out exciting new products and maintain core software platform, which is a combination of web applications, integrated architecture, customized application stacks and a data processing/analytics platform. In addition to developing, enhancing and maintaining applications using relational, NoSQL, Java, Python and additional specialized databases, you will troubleshoot and identify root causes of complex technical issues. You will also collaborate with internal partners to anticipate challenges, mitigate risks, and track and monitor trends to proactively solve problems. Your expertise will play a critical role in providing the exceptional service that our clients expect from us.

 

Responsibility 

 

  • Understanding of the threading limitations of Python and multi process architecture
  • Hands on Kafka experience in streaming data
  • Experience with at least one web framework
  • Performance optimization and problem diagnosis
  • Developing a highly concurrent and distributed system
  • Knowledge of version control and build tools such as Git, Github, IntelliJ and Jira preferred
  • Designing/Developing for high availability
  • Designing/Developing and testing new features
  • Supporting release and documentation of developed features
  • Help define coding standards and development processes
  • Willing to learn & adapt different technologies
  • Drive a smaller team & can work as an Individual Contributor too
  • Estimating the effort required to develop and implement
  • Coordinate with the database team to implement and maintain ingest of data ensuring integration with data warehouse structure
  • Analyze business operations requirements for data, evaluate existing data quality, and recommend improvement opportunities
  • Analyze output products to assure data quality and conformance to requirements
  • Participate in continuous improvement efforts to increase available data quality and speed of delivery
  • Participate in an Agile development team, using Scrum techniques, as a contributing development team member
  • Collaborate with peers and provide professional assessments of project tasks

 


Eligibility Criteria

Required Education/Experience

  • Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work experience
  • 8+ years of professional software development experience
  • 5+ years of experience working in Python
  • Good exposure in Microservices architecture
  • Working knowledge of cloud technologies
  • 8+ years of experience developing, supporting or implementing application software
  • 8+ years of experience in development using object-oriented methodologies
  • 5+ years of experience developing with Python
  • 4+ years of experience working with databases SQL and/or NoSQL (MongoDB, Cassandra, MemcacheDB)
  • 3+ years of experience developing with Python using Cython, Numba
  • 3+ years of experience developing with Python ML stack numpy, pandas, scikit-learn, keras, tensorflow, pyspark
  • 3+ years of experience in Python parallelization/multiprocessing (e.g. Dask) and vectorization
  • 3+ years of experience with web application frameworks, servers and proxies (e.g. Flask/Django, …)
  • Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations.
  • MS Excel (e.g., vlookup, VBA, pivot tables)
  • Time management skills and the drive to work with limited supervision within a small team 

 


Job Description

Roles and Responsibility:

  • Playing active role in implementing ISMS process across the organization.
  • Responsible for Conducting ISMS audits, Process health check-ups and reviews.
  • Responsible for Consolidation of ISMS metrics and analysis
  • Monitor security tools to detect security events & incidents; Report and escalate any security breaches to the Information Technology Security Officer
  • Operate vulnerability scanning and compliance tools to identify system weaknesses and liaise with other IT to coordinate remedial actions.
  • Monitor the changing threat landscape to identify and report emerging threats and issues; Assess the impact of emerging vulnerabilities and manage teams to coordinate appropriate remedial actions.
  • Manage the use of external suppliers to provide security support and consultancy across a dynamic and diverse IT landscape
  • Enhance technical security process and procedures ensuring alignment to the corporate security policy.
  • Represent IT Security matters at technical and business forums.
  • Provide guidance and support to technical teams on security standards and industry best practice
  • To be a security representative or point of contact for all technical deliveries, initiatives and project implementations.
  • To develop technical processes, procedures and standards and promote compliance in line with Government security (i.e. HMG Security Policy Framework (SPF) and Infosec Standards), corporate policies and corporate or local procedures and legal and international security standards (i.e. ISO27001, COBIT),
  • Assess technical security risks in terms of impact to systems and service confidentiality,
  • integrity and availability, and report and escalate results of risk assessments.
  • Report any real or potential security breaches / vulnerabilities to the Senior Security Analyst and provide technical support and leadership to technical teams during incident response
  • Responsible for being actively involved in process improvement techniques
  • Responsible for Identifying, analysing, and monitoring performance improvement opportunities in various ISMS areas.
  • Responsible for providing inputs on key strategic decisions around improving ISMS processes.
  • Participate Project Kick off meetings and identify the risks and report on time with respect to ISMS.
  • Mentor / Motivate / Orient process to the Project team by creating / maintaining/Updating the training materials, Process Assets Library, Audit database and Dashboards to provide reports/indicators for ISMS Management representative meetings.
  • Collect Metrics and send it to QA Manager for consolidation
  • Prepare Review findings and report to SLO on regular basis
  • Send Project analysis report to Quality Manager with respect to ISMS. This includes both projects and functional departments.
  • Help providing and preparing ISMS report for the steering committee
  • Follow-ups and provide support for NC /Finding closure
  • Work with Project Manager & Implement ISMS in the Projects effectively
  • Participate Monthly Status Review meetings and provide suggestions for continual improvements
  • Participate in corporate initiatives as and when required
  • Ensure complete security of company confidential information
  • Conduct facilitation to team as and when required with respect to Incident management, Interested partiestracker consolidation, Legal and regulatory tracker consolidation.
  • Facilitate project teams on Business continuity management

Eligibility Criteria

Requirements:

  • 7-11 years of experience in Quality
  • Experience in HMG Security Policy Framework (SPF) , Infosec Standards, international security standards (i.e. ISO27001, COBIT)
  • People management experience
  • Leadership skills
  • Bachelor's/ Masters in the related field

Job Description
  • Design, develop, and configure Robotic Process Automation (RPA Software Systems to meet end-to-end requirement).
  • Develop and implement standard engineering practices, as well as provide detailed documentation upon project completion.
  • Candidate should have hands on experience in UiPath / Blue Prism / Automation Anywhere (RPA).
  • To develop robotics solution using multiple technology tools available.
  • Designing Rapid Automation process solutions in accordance with standard design principles and conventions.
  • Understand solution design document and accordingly create process automation solution.
  • Developing, configuring programs, scripts and objects that are efficient, well structured, maintainable & easy to understand.

Eligibility Criteria

Education: Graduation must
Experience: 1 - 7 years

 


Job Description

Roles and responsibility: 

  • Responsible for Process definition, Implementation and maintenance of Audit, Development of Metrics, Periodical Reviews,  Provide Education/Training, Problem Solving
  • Responsible for process implementation within the Service Line  for the accounts/projects assigned
  • Define engagement specific process for respective Service Line
  • Conduct audits/facilitation and report Risks and issues at account/project level
  • ·Facilitate Project status reviews
  • Identify and report Engagement specific risks, facilitate engagement team to mitigate the risks, within the BU
  • Perform root cause analysis on repeated Issues, NC’s, etc. also responsible for best practice harvesting and adoption based on the reports sent by the QA team/Delivery team
  • Perform SOW reviews and provide a suggestion regarding the appropriate life cyle to be selected, Metrics to be defined and follow the client demands.
  • Participate in kick-off meetings and responsible for the implementation of Action Plan based on Delivery Feedback.
  • Provide RFP support pertaining to the BU
  • To manage the QA team and provide necessary guidance and support
  • Coordinate with various stakeholders and  to enhance the process and tools
  • Define engagement specific process for relevant accounts·
  • Develop training materials and conduct / arrange for the BU level process/tools training for delivery
  •  Support the QA  activities
  • Provide RFP supports
  • Responsible for publishing the Audit plan and scheduling IQA
  • Interface with external agencies/trainers, etc.
  • To implement and work towards the external certification like ISO, SSAE, PCI DSS
  • Amend the process based on the organization change as and when required
  • Prepare KT plan for new joiners in QA team and induct them in the job.
  • Ensure complete security of company confidential information.
  • Tracking the customer feedback on time is aligned with the project teams and come out with the RCA for the rating received from the Client to suggest respective solutions and address the issue. 
  • Get involved in organization data collection and Arrive at the Benchmarks.

Eligibility Criteria

 Required:

  • 7 Years of experience in quality, auditing tickets & calls.
  • Report Engagement specific risks
  • Publishing the Audit plan and scheduling IQA
  • Provide RFP support to the BU
  • Work towards the external certification like ISO, SSAE, PCI DSS
  • Excellent communication, comprehension & Interpersonal skills. 
  • Excellent analytical & logical skills. 
  • Good knowledge of Ms office tools.

Job Description

• Fair knowledge on basic networking protocols such as ARP, IP, ICMP, DNS, DHCP, FTP, HTTP, etc.., are mandatory
• Complete understanding of the basic network packet flow along with various header formats (Ethernet, IP, TCP, UDP, etc..,) are essential
• Ability to troubleshoot scenarios with respect to NAT, IPSec, SSL, Certificates, etc.,
• Basic to Intermediate level of expertise on routing and switching is compulsory
• Must possess packet level understanding of the various protocols, implementation and their behavior.
• Should be strong in TCP/IP concepts, networking with good trouble shooting skills
• Knowledge on the various common Threats/Attacks and their mitigation techniques would be beneficial.  
• Must be able to articulate real time network scenarios along with a strong ability to independently debug broad, complex and unique networks.


Eligibility Criteria

Education: Graduation mandatory
Years of experience: 1 to 6 years.
Excellent communication skills
Willingness to work in US time zone


Preferred certifications:

Candidates with combination of at least 2 certifications from the below mentioned lists are likely to be preferred over others. 

Basic Level/ Intermediate Level: - 

CCNA, CCNP, MCSA, CompTIA Security+, CompTIA Network+      

Advanced Level: -

CCIE, SSCP, CISSP, PCNSE


Job Description
  • Responsible for taking inbound calls from customers.
  • Provide responsive and competent customer support.
  • Resolving the Technical Issues related to ISP for US based customers.
  • Adhere to standard operating procedures required by the process.
  • Candidate must possess excellent verbal and written communication skills.

Eligibility Criteria

Required Skills

  • Education: Graduation Must.
  • Years of experience: 1 - 4 years
  • Excellent communication
  • Open to work in US time zone

Job Description

We are looking for an enthusiastic, dynamic, organized and self-starter to join our Learning & Development Team as a Process Trainer / Performance Coach for the Digital Marketing vertical. We need a trainer who can help us build the best teams through comprehensive onboarding programs, ongoing learning and development especially through the nesting and probation periods, and beyond that, continued support in areas where we see trending opportunities for improvement, and opportunities to further develop people’s skillsets get channelized in a right direction and be able to increase the productivity.

 

Primary Responsibilities:

  • Liaising with operations team to determine ongoing training needs and coordinating required training sessions.
  • Responsible for preparing, conducting, and evaluating digital marketing training programs.
  • Create instructor materials (course outlines, background material, instructional materials, and training aids).
  • Provide hands-on training on Advertising platforms (across various channels), analytics tools, reporting dashboards, media planning tools, etc.
  • Create/ Design a content structure and develop a knowledge base to build knowledge and skills
  • Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.
  • Conduct process training for new hires, upskill training for existing/new products or refresher training.
  • Active Interactions with internal and external clients.
  • Conduct training needs analysis and prepare/execute the plan to close any gap.
  • Improve team capabilities through coaching and mentoring.

Eligibility Criteria
  • Minimum 3 – 8 yrs. of Industry training experience in Digital
  • Versatile experience on Programmatic Advertising, Search Engine Optimization & Marketing, Social Advertising, Analytics.
  • Expertise in platforms used in Digital Marketing operations such as Google Platforms, DSP platforms, Social Platforms, etc. (One or more of them) Such as Google Ad Manager, DCM, DV360, Studio, DFP, Trade desk, Appnexus, FBM and order management systems like Operative, Salesforce, Placement IO.
  • Expertise in Data Analytics & Reporting – Google Analytics, MOAT, IAS and other reporting Ad servers.
  • Specialized in training experts on RFPs, IO Management, Media planning/buying, Campaign setups, Trafficking, Optimization, Billing and Reconciliations.

Competence:

  • Strong verbal & written communication and presentation skills.
  • Experience in mentoring, coaching, training and enhance the skill sets of teammates
  • Good knowledge of MS office – Preparing contents through Word, PPTX etc...
  • The ability to deliver the content with passion and enthusiasm
  • Positive attitude and must have higher integrity
  • Open to work across time zones and shifts based on requirements