Consumer Technical Support

Our Technical Support teams focus on First Call Resolution (FCR) and Customer Satisfaction (CSAT) and make use of custom-built knowledge-base for each program. iOPEX supports almost all currently prevalent consumer technology products and services such as: -

  • PCs with Windows and Mac OS
  • Wired and Wireless Networking
  • Devices like Smartphones and Tablets
  • Mobile OS – Android, Blackberry, iOS, Windows Phone
  • Consumer Cloud Services (Dropbox, iCloud, ShareFile, CloudMe)
  • Consumer Security Software(AntiVirus, Spyware, and more)
  • Schedule tune-up services
  • Product update program