Contract Assurance Services

iOPEX Contract Assurance Services cover all elements of a contract such as transportation operations, revenue handling, safety and training, service quality, reporting, or staffing levels. iOPEX reviews identify compliance issues with Federal, State, and Local laws and carefully compare contractual requirements to actual service levels and performance. Key contractual areas reviewed include:

  • Compliance with the Scope of Work
  • Staffing levels and qualifications
  • Training requirements
  • Required program submittals and implementation timelines
  • Performance measures
  • Service quality
  • Operating standards
  • Timeliness and accuracy of reporting
  • Contract terms and conditions
  • Change orders 
  • Billing and invoicing
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