The Games industry is experiencing a phenomenal growth and this rapid growth phase is changing the dynamics of the industry in more ways than one. And players in the gaming industry sector are increasing their key differentiators to attract and retain customers, in this suite of differentiators what tops the list is – customer service. They have realized the potential it unlocks and how it can well turn out to be a revenue generating lifeline for the gaming studios.
iOPEX has been closely working with gaming customers for close to a decade and provides an array of services that is focused on sustaining brand loyalty and improving Net Promoter Scores (NPS). Our expertise enables our customers to achieve their business visions giving their end customers the complete package of a seamless gaming experience.
Some of the services that we provide include: