The HR function in the current days have the onus to go beyond its operational role and transform itself into an enabler of business outcomes — delivered through people. The HR processes and activities are of high-volume , time consuming and transactional in nature between different systems , data sources and humans.
To help the HR function be highly efficient and be a true business partner , iOPEX has developed an Integrated Workflow Assistant framework – which is a combination of conversational BOT’s for end user facing interactions and process BOT’s for automating back end HR operations and tasks. The BOT’s can engage with the users either reactively to answer queries or proactively based on certain pre defined events.
HIWA enables organizations to now engage in a personalized way at scale thus reducing the processing cycle time , gaining higher efficiency with greater compliance and employee satisfaction at optimal cost.
Gain efficiency and increase employee satisfaction through Automation at an optimal cost
HIWA automates the workload thus enabling the HR function to focus on critical business issues and human touch-points. You can build ,train and deploy bots to interact with different interfaces and channels to perform transactional activities.
Build scale at ease without compromising on employee experience and create a positive business impact
Offers a seamless digital HR partner providing a bouquet of HR service offerings to supplement and complement the HR workforce.
Upgrade employee experience, improve HR agility and ease compliance management.
Monitor and manage IT in real time. Cut down expenses and bring down losses by analysing graphic-rich, customized reports on financial impact, availability and capacity, performance, SLA, SLM, and requirement forecasts.
Our obsession to data-driven decision making, triggered us to build our own Data Analytics Platform – OpEx Wise
OpEx Wise unleashes the true power of artificial intelligence by analyzing large data and helps detect patterns, reconcile network elements, identify root causes, resolve incidents, and minimize revenue leakages in third party contracts.