Infrastructure Management

Network Operations Center (NOC)

  • Monitoring and Alerting: 24/7 monitoring of your network and alerting through multiple channels, minimizes downtimes and interruptions to your business
  • Health Checks: Review the health and stability of your network environment against independent benchmarks and industry best practices
  • Proactive Monitoring: Analyze your network for vulnerabilities through log collection, consolidation, retention, real time and post storage analysis

Security Operations Center (SOC)

  • Proactive Analysis: Egress and Ingress traffic analysis, log analysis, antivirus and firewall monitoring, VPN monitoring, Intrusion detection & prevention
  • Reactive Services: Vulnerability response coordination, incident root- cause analysis, response coordination, alerts and warning
  • Security Auditing: Our SOC can perform periodic audits on your infrastructure, security mechanism and provide suggestions to improve security

Data Center Management

iOpex offers best in class DC management services, based on ITIL standards and practices, to help organizations reduce IT Infrastructure and operational costs and achieve higher service and performance levels. Services offered include:

  • DC Monitoring and Production Operations- Monitoring of critical parameters and processes, effective event correlation, proactive health checks, Patch management
  • Server, Storage and Database Management – outcome based services on Architecture design, managed services with 24/7 coverage, database migration, optimize backup and storage IT infrastructure
  • DC Network Management: Monitor and control DC switches and routers, onsite and remote network support

Network Management

Managed Network Services – offers comprehensive communications infrastructure management for Enterprise customers. Through our 24/7 support model and strong in-house networking expertise, we provide:

  • Managed WAN, LAN, WLAN services
  • Network Optimization services
  • Managed Unified Communication services
  • Network Virtualization

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