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What are the benefits of cognitive automation? | iOPEX

May 17 2021 , SearchCIO

Cognitive automation promises to enhance other forms of automation tooling, including RPA and low-code platforms, by infusing AI into business processes. These enhancements have the potential to open new automation use cases and enhance the performance of existing automation.

"As automation becomes even more intelligent and sophisticated, the pace and complexity of automation deployments will accelerate," predicted Prince Kohli, CTO at Automation Anywhere, a leading RPA vendor.

Many CIOs and other IT leaders are increasingly turning to cognitive automation to dramatically improve efficiency, business resiliency, employee productivity, and growth to create a digital workforce that utilizes the best of bots and human ingenuity.

Here is what Nagarajan Chakravarthy (CDO) has to say about "Autonomous Operations":

Down the road, the kind of improvements that are happening in the industry could lead to autonomous operations that combine process intelligence and tribal knowledge with AI to improve over time, said Nagarajan Chakravarthy, chief digital officer at iOPEX, a business solutions provider. He suggested CIOs start to think about how to break up their service delivery experience into the appropriate pieces to automate using existing technology. The automation footprint could scale up with improvements in cognitive automation components.

Source: SearchCIO


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