OPTIMIZED DECISION

Our obsession to data-driven decision making, triggered us to build our own Data Analytics Platform – OpEx Wise

OpEx Wise unleashes the true power of artificial intelligence by analyzing large data and helps detect patterns, reconcile network elements, identify root causes, resolve incidents, and minimize revenue leakages in third party contracts.

Intelligent Analytics Platform

FEATURES

  • Functions as a framework/prototype with data mining capabilities rather than Hadoop setup.
  • Uses artificial intelligence to maintain a knowledge base derived from the skills and experience of SMEs.
  • Enables resolution of complex issues by providing a technical analysis of incident occurrences, their causes, and suggestions for incident avoidance in the future.
  • Presents the on-the-floor scenario to managers with customizable dashboards which highlight favorable & undesirable events by continuously updating business critical metrics.
  • Helps you sift through voluminous incident logs & unearth areas of improvement by allowing you to add / remove dimensions for comparing various factors in real-time
  • Being agile, the tool facilitates SQL-like selection for choosing or eliminating multiple criteria and generates graphical reports on the fly in desired format
  • Correlation Engine and auto tagger functionality to segregate and optimize data at various levels
  • leverages on its Distance Vector Correlation engine to rationalize spend and resources.
  • Eliminates the challenge of “focus on process and operations only, without considering people efficiency”, by giving an integrated view of people productivity as a live dashboard
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iOPEX Technologies

iOPEX is a new-gen technology focused company in the field of Integrated Automation, Moderation Services, Digital Advertising and Transforming Customer & Technical Support Experience. We acquire the latest advancements in our focus areas and optimize the resources available to deliver the best outcome for our clients in the long run, which in turn improves the top and bottom line of the businesses.