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Workflow Management
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Digital Operations

DIGITAL WORKFLOWS WITH SERVICENOW

Connect people, functions, and systems across your organization with digital workflows from ServiceNow to modernize operations and optimize productivity for a greater experience

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DEEP THOUGHTS

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A single platform to bring together software, SaaS, and cloud management - empowering IT & business leaders to enable technology optimization.

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Optimization and Automation are the first steps in Business Transformation.

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Data is the New Asset

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Workflow Management with ServiceNow

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IT

WORKFLOWS

  • IT Service Management - Using modern service management solutions, transform the speed, delivery, and implications of IT workflows
  • IT Operations Management - Better visibility, health, and optimization helps to deliver high-performance business services
  • IT Asset Management - Increase visibility on the IT asset lifecycle to optimize costs and improve efficiency
  • Telco Network Performance Management - Monitor the health of your telecom networks and streamline your response


Customer

Workflows

  • Customer Service Management - Connect customer service with the operations team for better customer engagement
  • Field Service Optimization - Break down silos to manage location-based work efficiently and fix issues proactively with real-time IoT data
  • Customer Operations Management - Automate front, middle and back-office operations and address issues based on the severity
  • Telecommunications Service Management - Use a single platform to connect your customers with networks


EMPLOYEE

WORKFLOWS

  • HR Service Delivery - Simplify access to HR services with custom UI for a consistent experience across departments
  • Workplace Service Delivery - Built multi-channel, mobile-friendly solutions and automate requests, incidents, and workflows
  • Employee Engagement - Provide a unified experience across various functions and offer required information in their preferred channels
  • Create different workflows for new and existing employees, manage SLAs, priorities, and case management efficiently


SMARTER

WORK MGMT.

  • Accelerated ROI - Intuitive designs and quicker implementation helps to save money, resulting in better ROI
  • Data Normalization - Clean and augmented data delivered daily empowering the decision-making process
  • Unified Platform - Data gathered in the on-prem, cloud, and hybrid technologies can be unified seamlessly
  • Intelligent Automation - Automation recommendations and self-service options generate value, saves time, and enhances productivity


Application

Modernization

  • Speed - Use low-code tools and pre-build templates to deliver applications faster
  • Scalable - A unified approach towards systems, apps, and data enables better digital workflow and controlled scalability
  • Tailor-made - Highly customizable for various content and user needs, providing a multi-channel experience
  • Analytics - Build Dashboards across various functional groups for better data interpretation and collaboration


OPEXWise - One Office Mindset
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CONTACT US

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About Service Now Platform:

Deliver cross-enterprise digital workflows that connect people, functions, and systems to accelerate innovation, increase agility, and enhance productivity. Transform your enterprise with a single cloud platform. Source: ServiceNow

About iOPEX Technologies:

OPEX Technologies Inc has been ranked #1 on HFS 2021 list on "Growth and Commitment." and #2 on “Voice of Customer” This prestigious ranking is done by HFS in the TMT Segment based on independent surveys and understanding the different aspect relating to execution, innovation, and voice of customers, The leading analyst authority and global community for business operations and IT services. The ranking list was announced on April 9, 2021, and can be viewed on the HFS Website. Read More


OPEXWise -2021