Case Study
February 23, 2024

Enhancing Service Desk Efficiency with Robust Infrastructure Management for a Multinational ITES Company

Digital Experience
IT & BPO

Powering performance with a robust infrastructure management solution for multinational IT and BPO company.

The Client

A multinational technology corporation offering application, infrastructure & BPO services for customers worldwide. The operations of the company span over 30 cities in 8 countries.

The Challenge

The client's helpdesk function caters to around 35,000 users a day, supporting a suite of applications for its internal business operations.

Text LinkEnhancing Service Desk Efficiency with Robust Infrastructure Management for a Multinational ITES Company
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