Case Study
February 23, 2024

Enhancing Service Desk Efficiency with Robust Infrastructure Management for a Multinational ITES Company

Digital Experience
IT & BPO

Powering performance with a robust infrastructure management solution for multinational IT and BPO company.

The Client

A multinational technology corporation offering application, infrastructure & BPO services for customers worldwide. The operations of the company span over 30 cities in 8 countries.

The Challenge

The client's helpdesk function caters to around 35,000 users a day, supporting a suite of applications for its internal business operations.

Text Link
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Ready to enable byte size transformation?
Get in touch