A 360° Digital Experience
The one office framework enables complete transformation across enterprises to provide the right business of experiences and tech solutions for a customer-focused outcome
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Launching iOPEX.AI | AI led Digital Transformation
Supercharge your Enterprise Productivity with the Ultimate Power Duo: Generative AI and Large Language Models
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Experience Engineering led Transformation
Treating digital-first as a strategy is a critical mindset change incorporated by modern business leaders resulting in efficient service delivery, better customer experience, and improved operations
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Experience Engineering Blueprint - Whitepaper
“A good digital experience is at the heart of modern business success. Experience engineering is the way to achieve this.”— Shiva Ramani, CEO of iOPEX
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iOPEX Careers
Explore the latest opportunities for Experience Engineering, Digital Operations, and Digital Studio and grow at iOPEX
Innovate & Transform Enterprise-wide Experience across People, Process & Products

Our Value

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Nimble & Optimal

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Operational Excellence

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Accelerate Technology Adoption

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Enable Digital Operations

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Ignite New Business Opportunities

Be it agile or waterfall, we adopt to the appropriate model that best fit your business. We appreciate and embrace risk reward models
We strive to understand the business behind the operations to drive incremental and radical process improvements through regular time motion study and other metric driven analysis to refine business operations KPIs committing to year on year improvement on metrics
We help you realize that golden ratio where your technology and business are in complete synergy through technology modernization to drive better ROI
Optimize repetitive processes and gain efficiency to improve customer, employee and system experience through automation and digital enablement
We take pride in extending boundaries to create new products and novel solutions for traditional and new age business that positively impacts revenue


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Digital Engineering - RPA for Telecom


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Digital Studio Services - Service Catalog


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Digital Operations - Tech Assistance Center


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About Us


iOPEX is a global business and technology solution provider, powering clients to achieve digital transformation through experience engineering & automation.

Founded in 2009, we have grown to over 3,000 associates across the globe (US, UK, India, Poland, Manila) with a growth of 60% YoY. Our first principle approach to questioning the status quo for enabling digital experience makes us a partner of choice for our clients in their digital-first and experience engineering journey.

We don't believe in a "one size fits all” policy and have seen the difference that a tailor-made offering can bring to businesses. We have helped in a $1.5 billion cost transformation with continuous innovation and tailor-made solutions for our clients. We take pride in challenging ourselves and extending boundaries to create new products and novel solutions for traditional and new-age businesses. Our customer-centricity ability to take on challenges and financial risks and go-getter DNA brings to you a partner who is easy to work with, and who delivers beyond promises. No wonder we are working with key marquee fortune 500 clients, and many more, each being 100% referenceable.


Key Metrics

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Cost Transformation

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Friction-less Revenue Enabled

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6 Locations

US, Canada, UK, Poland, India, Philippines

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60% YoY

Growing Employees

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Processes Transformed

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HFS Webinar

Your post-pandemic guide to automation - The real automation starts now!



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The Core Pillars For A Strong Digital Fabric

The digital fabric should streamline the system, automate the process workflow, and provide a native digital experience...

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Building Cognitive Automation for the future

Cognitive automation leverages a set of interwoven technologies such as speech recognition...

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Product Thinking Approach And It's Business Importance

User Adoption, Customer Experience, and Product Design are the three focal points for product thinking...

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Application Modernization Roadmap

The rapid evolution of business technologies has provided companies with advanced capabilities that non-digital platforms and...

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