iOPEX
logo menu
close
A 360° DIGITAL EXPERIENCE
The one office framework enables complete transformation across enterprises to provide the right business of experiences and tech solutions for a customer-focused outcome
KNOW MORE
EXPERIENCE ENGINEERING LED TRANSFORMATION
Treating digital-first as a strategy is a critical mindset change incorporated by modern business leaders resulting in efficient service delivery, better customer experience, and improved operations
Read More
Digital Operations Strategy - Whitepaper
Building a well-defined Digital Operations Roadmap is imperative to prioritize your digital experience initiatives. Read to understand the step-by-step approach for an effective execution
KNOW MORE
iOPEX Careers
Explore the latest opportunities for Experience Engineering, Digital Operations, and Digital Studio and grow at iOPEX
EXPLORE
Innovate & Transform Organizations' People, Process, Products & Experience for Customers
space_bar

Our Value

space_bar
particle particle

Nimble & Optimal

particle particle

Operational Excellence

particle particle

Accelerate Technology Adoption

particle particle

Enable Digital Operations

particle particle

Ignite New Business Opportunities

Be it agile or waterfall, we adopt to the appropriate model that best fit your business. We appreciate and embrace risk reward models
We strive to understand the business behind the operations to drive incremental and radical process improvements through regular time motion study and other metric driven analysis to refine business operations KPIs committing to year on year improvement on metrics
We help you realize that golden ratio where your technology and business are in complete synergy through technology modernization to drive better ROI
Optimize repetitive processes and gain efficiency to improve customer, employee and system experience through automation and digital enablement
We take pride in extending boundaries to create new products and novel solutions for traditional and new age business that positively impacts revenue
space_bar

Outcomes

space_bar
Robotic Process Automation For Telecommunications Services Case Study Banner

DIGITAL ENGINEERING - RPA FOR TELECOM

CaseStudy



Dss Case Study Banner 8

DIGITAL STUDIO SERVICES - SERVICE CATALOG

casestudy


TAC Technical Support To Enhance Customer Experience Case Study Banner

DIGITAL OPERATIONS - TECHNICAL ASSISTANCE

casestudy




About Us Mobile
space_bar

Key Metrics

space_bar
Cost Savings Icon
$1.2B

In Cost Transformation

Revenue Contribution Icon
$750M

Frictionless Revenue Contribution

Locations Icon
06 Loc

US, Canada, UK, Poland, India, Philippines

Employees Icon
60% YoY

Growing Employees

Bots Icon
550 BOTs

Deployed to transform 1500 business processes

Hfs Webinar

HFS Webinar

Your post-pandemic guide to automation - The real automation starts now!


space_bar

Blogs

space_bar
The Core Pillars Of A Strong Digital Fabric Blog Banner

The Core Pillars For A Strong Digital Fabric

The digital fabric should streamline the system, automate the process workflow, and provide a native digital experience...


Building Cognitive In Your Digital Fabric Blog Banner

Building Cognitive Automation In The Digital Fabric

Cognitive automation leverages a set of interwoven technologies such as speech recognition...

Product Thinking Approach

Product Thinking Approach And It's Business Importance

User Adoption, Customer Experience, and Product Design are the three focal points for product thinking...


Home Page Blog Banners How To Build An Effective Roadmap

ROADMAP - APPLICATION MODERNIZATION

The rapid evolution of business technologies has provided companies with advanced capabilities that non-digital platforms and...