Accelerating product development cycles
to be market ready with testing automation
framework and cloud deployment methodologies
Be seen by the right audience through
optimized and measurable digital media
services, to generate valid leads for
faster sales closure
Problem solving, handling queries,
supporting critical enterprise business
functions to maintain SLA’s and help
build a loyal customer base
Gain invaluable insights into hidden trends and patterns by diving deep into large data. Cut down costs, speed up decision making, and give your customers what they want.
Draw inferences or use learning from past datasets to configure program actions
on new ones.
Automate repetitive, error-prone, and rule-based manual tasks. Bring down cycle times and improve throughput, accuracy, flexibility, and scalability.
Every problem is an opportunity to innovate and resolve to achieve better business outcomes, leverage the power of consulting that taps into data analytics, solutions and infrastructure using our highly skilled engineers, mature processes, and state-of-the-art IT infrastructure
Manual is history, automation is need of the hour. Today enterprises are ramping up or changing environments at lightening pace to keep up with market dynamics. Our automation tools shorten process cycles & enable roll-outs faster for our client engagements
Improve profitability by striking a balance between demands of stakeholders & clients. Meet demands by ironing out inconsistencies & service deliveries. We exceed expectations by delivering on goals with incurring additional cost or keeping by them in control
Business growth is unpredictable, it’s important to be ready or initiate preparedness to it. Keeping costs, time and resources in mind we need to explore outsourcing options. We help businesses make this transition very smooth & cost effective without effecting brand value
"iOPEX has been a committed and a flexible partner for many years with great customer service and technology solutions. Their efficiency, consistency and support has enabled us to focus on driving our business forward and drive growth for our partners."
"Biggest organizational wins were the optimizations, self-service, and cost savings delivered by iOPEX. They implemented tools to automate, capture customer data, and resolve issues. Did a great job deflecting calls and moving customer interactions to chat and self-service. FreedomPop now staffs a skeleton crew."
"iOPEX promised to help improve systems/processes they delivered every time, consistent customer experience. Felt the transition from local to offshore would take three months, but service delivery was stable within 30 days. Delivered 30 second ASA, abandonment never higher than 7%. The costs have never gone above what was agreed upon."
"Turn around time for closing cases within 24 hours and in a lot of cases less than five hours. No bureaucracy! Dealing with them directly making continuous improvement very efficient. Sees things in the moment & sometimes before they happen and then make adjustments accordingly, translated into a fantastic support experience for our customers."
Happy new year 2018! New year always comes with new ideas to improve and excel in personal as well as on professional front. This year seems ...Read More
The heated global competition across various industries puts constant pressure on business...Read More
During the last two decades, managing advertising operations has undergone a tremendous...Read More
