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HFS Webinar: Your post-pandemic guide to automation - The real automation starts now!

The most over-hyped industry leading into the pandemic was automation. Enterprises were buying RPA licenses and other automation software in droves without much of a game-plan on how to use the software, best train people across business functions, and redesign processes to benefit from automated tasks and workflows.

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HFS Webinar: Your post-pandemic guide to automation - The real automation starts now!
Nov 26 2021 ,

The most over-hyped industry leading into the pandemic was automation. Enterprises were buying RPA licenses and other automation software in droves without much of a game-plan on how to use the software, best train people across business functions, and redesign processes to benefit from automated tasks and workflows.

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Pipefy webinar on advancing digital transformation
Nov 18 2021 ,

The age of Digital Transformation is upon us, and while many organizations have aggressively adopted new ways of working to enact digitization, there is still much more work to be done.

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Scale Up Support Operations For Growth
Nov 17 2021 ,

The session will cover Randal Wark asking questions on scaling up operations to manage growth and how Stephen Cloughesy (VP Global Support Delivery, Palo Alto Networks and Jagdeep Singh (VP, Global Customer Operations, Aruba networks) have managed their operations efficiently to meet the changing needs of the customers and other business needs.

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Transformation At Scale – Engineering Point of View
Dec 08 2021 ,

The session demonstrates how technology and engineering have enabled organizations like T-Mobile, Workato, and Google to stand apart from their competitors and gain a competitive advantage in winning new customers and retaining the existing customers with superior customer experiences.

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Digital Transformation In Media Operations
Apr 16 2021 ,

The session on digital transformation in media operations was moderated by Randal Wark which was one of the most interactive sessions of the day. The keynote speakers being media-based leaders, the examples and analogies were very interesting and engaging to the audience.

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Organizational Culture For Digital Transformation
Nov 09 2021 ,

Paul Rosenbaum From AT&T, Martin Ingram From Avaya, And Daniel Herscovici From Edison Ventures Talk About Organizational Culture For Digital Transformation.

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Bernice DeMarco From British Telecom Shares Her Experience On Their Transformation Journey
Apr 16 2021 ,

Bernice From British Telecom Shares Her Experience On Their Transformation Journey In Bill To Cash And Business Assurance Operations.

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OPEXWise and One Office Mindset Explained by Thomas Reuner from HFS Research
Nov 09 2021 ,

Thomas Reuner from HFS provides a clear-cut explanation on the evolution of automation and where the future of enterprise operations are heading

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OPEXWise 2021 - Welcome note by Avinash Lele, president of iOPEX technologies
Nov 09 2021 , Avinash Lele

A brief introduction of the event OPEXWise - 2021 is provided by Avinash Lele, the president of iOPEX technologies

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RPA and AI in contact center and its impact on Customer Experience
Nov 09 2021 ,

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Recent Post
HFS Webinar: Your post-pandemic guide to automation - The real automation starts now!
Nov 26 2021 ,
read more
Pipefy webinar on advancing digital transformation
Nov 18 2021 ,
read more
Scale Up Support Operations For Growth
Nov 17 2021 ,
read more
Transformation At Scale – Engineering Point of View
Dec 08 2021 ,
read more
Digital Transformation In Media Operations
Apr 16 2021 ,
read more
Organizational Culture For Digital Transformation
Nov 09 2021 ,
read more