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Efficiency-gain, flexible operating model, and cost-transformation for a global retail giant

Oct 18 2022 ,

Client:

The client is the largest US-based retailer that operates a chain of hypermarkets, department stores, and grocery stores in the United States and around the globe. 

The Challenge:

The client wanted to move out the ad agency dependency who was operating in a shared services model to manage media and advertisement operations and keep the visibility of the revenue to itself and also set up an efficient fulfillment (Campaign Management, Trafficking & Reporting) and billing operations team.

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