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Industry-centric customer support strategy for innovative Insurance Start-Up

Apr 21 2021 ,

iOPEX provided inbound support to the client’s customers which helped them generate over USD 3 million, via new subscription.

The Client :

 The client is an innovative insurance startup using science and big data to negotiate special rates on insurance for the health conscious people.

The Challenge :

The client was looking for a partner who could provide inbound and support for their customers and potential customers in the pre-qualification and purchasing of suitable life insurance plans.

Please provide the details below to download the CASE STUDY.
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CUSTOMER SUPPORT

Keep pace with your digitally empowered customers by providing a unified experience in their service journey and offer an integrated, intuitive, and automated cross channel service...

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TECHNICAL SUPPORT

Create tangible value for your digitally empowered customers through digital-first, human integrated, and omnichannel focussed troubleshooting models

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SALES & SERVICES

Gain a competitive edge by assisting your agents with better customer analytics for seamless selling in a service environment without compromising customer and agent experience