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Service Desk Optimization

Dec 04 2020 ,

Powering performance with a robust infrastructure management solution for multinational IT and BPO company

The Client :

 A multinational technology corporation offering application, infrastructure & BPO services for customers worldwide. The operations of the company span over 30 cities in 8 countries.

The Challenge :

The client's helpdesk function caters to around 35,000 users a day, supporting a suite of applications for its internal business operations

Please provide the details below to download the CASE STUDY.
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