Operational Efficiency, Reimagined with Agentic AI

A closed-door session for senior operations leaders on where agentic AI actually moves performance, grounded in real client data and delivery experience
8th October 2026
Shard (Shangri-La), London
5:30 - 8:30PM
Beyond the Mandate

The mandate to deploy agentic AI is settled. Deciding where it actually moves the needle is not.

Most enterprises are now under real pressure to show agentic AI progress. Few have a structured, data-driven way to decide which operations to point it at, and fewer still have agreed what they will measure once it is running.
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Business cases get built on estimated baselines rather than observed ones. Pilots work in isolation and stall before they change cost-to-serve. And when the question of impact comes back around, nobody owns the number.
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This session works through the harder version of the question: where the evidence says agentic AI will earn its place, and what leaders should measure before, during and after deployment.

Why attend

For COOs and
Operations Leaders

Most enterprises are now under real pressure to show agentic AI progress. Few have a structured, data-driven way to decide which operations to point it at, and fewer still have agreed what they will measure once it is running.
‍
Business cases get built on estimated baselines rather than observed ones. Pilots work in isolation and stall before they change cost-to-serve. And when the question of impact comes back around, nobody owns the number.
‍
This session works through the harder version of the question: where the evidence says agentic AI will earn its place, and what leaders should measure before, during and after deployment.

For AI and
Transformation Leaders

Move past the case for agentic AI into a practical framework connecting operational effort visibility to where AI opportunity actually sits. The room offers a benchmark against peers already running this exact conversation internally, along with a shared measurement approach to carry back into an existing transformation roadmap. Along with the measurement discipline that comes from being accountable for the outcome rather than the deployment.

The Agenda

90 minutes. A working session, not a webinar.
Roughly half the room's time is peer and executive discussion. The framework and client examples in the middle exist to give that discussion something to push against. No vendor pitches and no product demos.

Time Discussion
0-15 min Introductions: What is the biggest operational efficiency mandate facing your organization?
16-65 min Opening perspective: Why agentic AI initiatives often struggle to translate into measurable operating impact
Client examples: Cost-to-serve, productivity, cycle-time and customer-experience outcomes
Peer discussion: Where are cost, time, and employee effort being consumed today?
Joint framework: From operational effort visibility to agentic AI opportunity identification
65-80 min Executive working discussion: Selecting one operational area where agentic AI could move the needle
80-90 min Closing: What should leaders measure before, during, and after deployment?
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Meet the Team

The people in the room from both sides, and what they run.

Team iOPEX

Sarang Tuteja
Regional Head - Europe
Sabapathy Krishnan
Director Strategic Account
Harsh Agarwal
Sales Director
Simranjeet Singh Arora
Account Manager Growth

Team Soroco

Minoru N
Director of Sales - EMEA
Anshumaan Singh
Client Partner & GTM - EMEA
Sruthi Baskaran
Presales Lead GTM

About Us

About iOPEX

iOPEX Technologies is an agentic AI and automation-led enterprise transformation partner, delivering intelligence as a service that embeds directly into client operations. iOPEX works with more than 70 global brands to move agentic AI from pilot into production, which is the client experience this session's examples are drawn from.

About Scout

Scout is Soroco's work observation platform, giving enterprises visibility into how work actually happens across people, AI agents, and applications. That visibility is what grounds this session's framework in real operational data rather than assumptions.

Request your seat

Seats are limited and confirmed individually. We will come back to you within two working days.

Thanks for registering. Our team will confirm your place and share the details over email.
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