Case Study
November 7, 2024

Streamlining Order Entry, Opportunity Creation & Trafficking with Intelligent Automation | Leading Music Streaming Provider

Intelligent Automation Services
Music & Entertainment

iOPEX’s intelligent Automation solution helped a leading music streaming company reduce its order entry, opportunity creation and trafficking time by 75%.

The Client

The client is one of the leading music streaming and internet radio service provider offering personalized music wherever and whenever users want to listen to music.

The Challenge

The client relied on disparate systems for its ad operations back-office processes: email for receiving RFPs, Salesforce CRM for opportunity creation and tracking, ERP for order creation and DoubleClick for Publishers online advertisements.

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