A global leader in property and construction management aimed to strategically enhance its field operations, seeking to streamline project delivery and resource utilization. They identified areas to improve real-time communication, task management, and improve operational visibility for more effective scheduling.
iOPEX implemented a Field Service Lightning (FSL) solution, digitizing workforce management and optimizing scheduling based on worker expertise. This transformation equipped field teams with a mobile application for real-time updates and provided management with critical operational insights through custom reports. As a result, the client reduced project turnaround time by 40%, improved operational efficiency, enhanced client satisfaction, and enabled more informed decision-making.
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