Detecting over GBP £35M million of revenue leakage for a global telecom services provider
The Client :
The client is one of the world’s leading communications services provider, serving the needs of customers in over 170 countries, with an enterprise customer list which includes more than 100 Fortune 500 and FTSE 100 companies across Europe, EMEA, Americas and Africa, and gross revenues to the tune of £ 5 billion and growing. The main activities are providing and managing data and voice networks and offering a range of services over these networks.
The Challenge :
The client is organized into multiple market-facing units and each unit caters to the specific needs of different enterprise segments.