About the Author

Ram Kangyampeta is Vice President at iOPEX Technologies and brings over 20 years of enterprise transformation experience, helping them translate AI, GenAI, data, and digital transformation investments into tangible business outcomes.

At iOPEX, Ram works with business and technology leaders to identify where AI-powered operations can create measurable impact across the enterprise. His focus is on helping clients simplify complex operations, modernize technology environments, and connect service and revenue ops transformation initiatives more closely with growth, productivity, and customer outcomes.