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The promise of reusable, adaptive, and outcome-driven intelligence is reshaping how enterprises think about driving growth. Intelligence as a Service is the next evolution, where enterprise intelligence becomes a reusable and competitive asset. Leveraging intelligence through cloud-native platforms, enterprises look to transcend software limits and achieve real-time decisioning, continuous learning, and execution at scale.

This month, we explore how forward-thinking enterprises are deploying Intelligence as a Service to transform service delivery, performance, and value creation.

“The AI as a service market is expanding rapidly, with a projected market size anticipated to rise from about USD 20.26 billion in 2025 to USD 91.20 billion by 2030, featuring a CAGR of 35.1%.”

- MARKETSANDMARKETS

“Right now, people talk about being an AI company. There was a time after the iPhone App Store launch where people talked about being a mobile company. But no software company says they’re a mobile company now because it’d be unthinkable not to have a mobile app. And it’ll be unthinkable not to have intelligence integrated into every product and service. It’ll just be an expected, obvious thing.”

- Sam Altman, CEO of OpenAI

The iOPEX Take: From Possibility to Practice

At iOPEX, Intelligence as a Service is how real value gets delivered, embedding reusable, adaptive AI into every layer of operations and customer experience. Our agentic orchestration layer automates, optimizes, and learns, compressing service cycles from months to minutes, unlocking real-time outcomes, measurable impact, and compounding margin growth. With Command Agents and ElevAIte, business leaders bypass endless incremental improvements and move straight to transformative execution.

Spotlight

iOPEX at Salesforce Dreamforce 2025

At Salesforce Dreamforce 2025, iOPEX showcased how Intelligence as a Service is redefining enterprise CX and operations. Through real-world use cases built on Salesforce and ElevAIte, we demonstrated how agentic AI orchestrates sales, service, and marketing workflows in real time, compressing weeks of manual work into minutes of execution.

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Webinar

Our latest executive webinar featured leaders from McKinsey, Zeta Global, Aperiam, and iOPEX, sharing actionable strategies for bridging the CEO–CMO divide using agentic AI, platform data, and operational excellence. Learn how intelligent agents orchestrate strategy execution for unified, measurable results.ntic AI and Salesforce empowers organizations to achieve 50% faster implementations, next-level automation, predictive insights, and intelligent workflows.

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iOPEX Wins Advertising & RevOps Innovation Award

We’re honored to receive the Advertising & RevOps Innovation Award at MarTech Breakthrough 2025 for our intelligence-led Revenue Operations model. The award recognizes how iOPEX’s ElevAIte platform and Command Agents deliver IaaS-driven insights that optimize campaigns, predict outcomes, and elevate marketing ROI for global brands.

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Insights Inspiring Transformation

From Models to Agents: Unlocking the Future of Enterprise AI

Agentic AI is shifting from controlled pilots to enterprise-scale deployment. The paper breaks down how autonomous agents read context, make decisions, and act across complex workflows. It also lays out the data foundations, architectural choices, and governance models needed to run these systems reliably at scale. The result is a clear, practical view of what it takes to move confidently toward an autonomous enterprise.

Unlock the details

Our Success Stories

From Rides  to Revenue

Uber’s ambitious leap from ride-hailing to a $1B advertisingpowerhouse stemmed from one core advantage—its unmatchedfirst-party data. Recognizing the potential, Uber envisioned aplatform capable of hyper-personalized ad delivery at scale.Achieving this vision required flawless execution, seamless globaloperations, and a trusted partner.

See the Full Success Story

Fortune 100 Retailer Saves 89% Effort and 10K+ Hours with AI-led Finance Process Automation

Read case study

Global Digital Platform Achieves 99.3% Efficiency Gain in Pricing Analytics with Automation

Read case study

Property Management Firm Speeds Time-to-Market with Unified Customer Data

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The iOPEX Blogs

What Does the Journey from Generative to Agentic AI Mean for Customer Experience?
CRO's Guide to Agentic AI: Building an Autonomous Revenue Engine
What is AIOps and What Happens When IT Runs Itself?

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