Intelligent infra, security, and platform ops that detect, decide, and resolve
From infrastructure chaos to self-optimizing InfraOps
The challenge: infrastructure complexity killing efficiency
The AI-powered solution: self-optimizing InfraOps
Intelligent enterprise operations
Infrastructure Intelligence - AI-driven infrastructure operations that predict, prevent, and optimize network and platform performance at scale.
Security Operations - Proactive threat detection and response models that strengthen enterprise resilience through continuous SOC intelligence and threat hunting.
Product Operations - Scalable SaaS implementation and lifecycle management frameworks that accelerate adoption, enhance customer value, and drive operational stability.
IT Operations - An AI-native service desk using intelligent automation to detect issues, resolve requests end-to-end, and continuously learn from interactions to improve speed, accuracy, and employee experience.
Revenue and Contract Intelligence - Integrated contract assurance and AI billing validation engines that protect revenue, eliminate leakage, and optimize financial performance.
Autonomous intelligence for infra, security, and delivery with governance built in
Agentic Infrastructure Intelligence
See everything. Fix most of it before anyone notices.
Data sources - Data AI-native NOC/SRE built on a Sense → Decide → Act → Learn loop. Alert correlation, auto-remediation, and dynamic health scoring powered by infrastructure telemetry (metrics, logs, traces), SNMP traps, syslog feeds, cloud APIs (CloudWatch, Azure Monitor, GCP Ops), network flow data, APM traces, and synthetic monitoring results.
Platform & integration - Datadog, Splunk, Dynatrace, AppDynamics, New Relic, PagerDuty, ServiceNow ITOM, Grafana, Prometheus, and SolarWinds enable autonomous, SRE-grade operations across hybrid environments.
Agentic Security Operation
24/7 threat visibility. AI handles Tier 1.
Data sources - AI-enabled SOC delivering continuous monitoring, automated Tier-1 triage, and proactive threat hunting. SIEM event logs, firewall/IDS/IPS logs, endpoint detection telemetry, cloud security logs (CloudTrail, Azure AD), vulnerability scan results, threat intelligence feeds, and identity/access logs fuel intelligent detection and response.
Platform & integration - Splunk SIEM, Microsoft Sentinel, CrowdStrike, Palo Alto Cortex XSOAR, SentinelOne, Rapid7, Qualys, Tenable, Okta, and ServiceNow SecOps integrate to orchestrate autonomous, compliance-ready security operations.
Agentic Platform Engineering
Ship faster. Break less. Own reliability.
Data sources - AI-augmented CI/CD, IaC, configuration management, and deployment orchestration embedded into engineering workflows. CI/CD pipeline logs, deployment manifests, IaC templates (Terraform, CloudFormation), container registry data, Git commit/PR history, test results, config drift reports, and incident postmortems power intelligent release governance.
Platform & integration - GitHub Actions, GitLab CI, Jenkins, ArgoCD, Terraform, Ansible, Kubernetes, Docker, AWS CDK, Azure DevOps, Harness, and Backstage integrate to enable resilient, production-grade delivery.
Agentic Product Onboarding
Close the deal. We’ll get them live
Data sources - AI-accelerated SaaS implementation covering onboarding, data migration, configuration, training, and ongoing TSM. Customer onboarding requirements, migration files, product configuration templates, implementation playbooks, milestone/project tracking data, and post-go-live support history drive structured, repeatable delivery.
Platform & integration - Salesforce, ServiceNow, Gainsight, Jira, Asana, Monday.com, Confluence, and SmartSheet integrate to operationalize faster, governance-led implementations.
Agentic Compliance & Integration
Your CIO signs off faster.
Data sources - Pre-built integration and governance layer with multi-LLM orchestration, human-in-the-loop controls, and clean platform integration. Security assessment questionnaires, compliance audit logs, integration architecture documents, API schemas, data flow maps, access control policies, and penetration test results ensure enterprise readiness by design.
Platform & integration - ServiceNow, Salesforce, SAP, Workday, Okta, Azure AD, AWS IAM, OneTrust, Vanta, Drata, MuleSoft, and Workato integrate to deliver secure, compliant, and scalable AI adoption.
AI delivery model
01
Sense
Ingest telemetry, correlate events, reduce noise, surface anomalies with
ElevAIte (AI Alert Correlation)
02
Decide
Classify incidents, match patterns, determine auto-resolve vs. escalate
with Komprehend (Incident Diagnosis)
03
Act
Execute remediation autonomously for known patterns; route unknowns to experts with the Auto-remediation platform
04
Learn
Capture resolution patterns, improve models, update knowledge base with
Knowledge repos + feedback loops
What this looks like in practice
Network Operations Center Boosts Client Productivity by 93% | Leading Digital Advertising Platform
iOPEX set up a 24/7 NOC to resolve client challenges, boosting support for the world's largest independent omnichannel advertising platform.
Enhancing TAC Operations with AI-Driven Solutions for a Leading Cybersecurity Company
Discover how iOPEX helped a global cybersecurity leader transform support operations to be faster, smarter, and more efficient in a fast-paced industry.
Fortune 100 Retailer Saves 89% Effort and 10K+ Hours with AI-led Finance Process Automation
Discover how a Fortune 100 retailer saved 10K+ hours and cut 89% effort using AI-led finance process automation to boost efficiency and accuracy.
