Client:
The Client owns the world's largest travel platform, which helps 490 million traveler's every month to make every trip their best trip. Travelers across the globe use the site and app to browse more than 760 million reviews and opinions of 8.3 million accommodations, restaurants, experiences, airlines, and cruises.
The Challenge:
The client was looking for a partner with the flexibility to scale and provide 24*7 supports for different regions and to address their quality challenges and drive operational efficiency across regional teams and collaborate for their sponsored programs to effectively optimize their inventories and monetize their ad real estate.