Enabling experiences with seamless workflows is becoming the focal point for operational strategies for IT and business functions. However, leveraging data across organizational boundaries and collaborating in real-time to support those experiences requires innovative approaches.
This roundtable will explore the potential impact of tools such as ServiceNow on processes from sales operations and product management through to multi-function/end-to-end process GBS organizations.
Our enterprise executives will discuss:
- How can a OneOffice mindset transform workflow?
- New use-cases for tools such as ServiceNow
- Best practices and learnings from end user organizations
HFS Moderators:
- Tom Reuner, Research Leader
- Don Ryan, Chief Strategy Officer
Special Guests:
- Rajesh Sharma, Director, GTM New Products, ServiceNow
- Phani Sridhar, SVP Strategy & Insights, iOPEX
- Nigel Loughlin, Global Head Of Sales Operations, Vodafone Business
