There are plenty of excellent platforms and tools available to fuel digital transformation. Increasingly, too, they’re a low-code or no-code solution: a suite of software that can build automation, analytics & applications from the ground up without extensive development skills. These tools level the playing field for businesses that want to automate unique processes, gather data and improve their customer and employee experiences. Microsoft’s Power Platform is emerging to be one of the best.
Power Platform combines low-code application development, workflow automation, AI bot development and data analytics to give organizations a centralized hub to work and integrate business functions. Since it’s developed by Microsoft, it also connects seamlessly and securely with Azure, Dynamics 365 and Microsoft 365 cloud services — operating applications that are already core to many businesses.
So what can you do with Power Platform to really transform how your operations function in the digital world? First, let’s explore why it’s so beneficial for companies to adopt digital workflow solutions.
The benefits of transforming the digital workflow
Ideally, a workflow should comprise interrelated platforms and systems. Each of these is designed to complete its own tasks, yet entwines appropriately with the rest, making it easier to collaborate and share information. To accomplish this, a workflow must not only be automated, but integrated. Process workflow & integration solutions such as ServiceNow or Salesforce bring various business functionalities together — they’re a layer over systems of record, enhancing the processes and bridging data communication gaps.
Microsoft Power Platform, then, can be indispensable to intelligent workflow design and a good alternative that most enterprises are beginning to embrace to build systems of transactions over the systems of records . With it, you can aggregate multiple data silos into a central source of information, streamlining processes and cutting the risk of lost or inaccurate data. Synchronizing users allows them to work more fluidly, reducing the need to switch systems or complete more manual processes. They’ll be more satisfied and productive while customers get a swifter, higher-quality service. And, the more platforms you integrate successfully, the greater those benefits may grow.
We might reasonably call Power Platform a dark horse for workflow integration because Office 365 — its most popular operating platform — is usually reserved for storage or content creation. However, when you add Power Platform on top of Office 365 or Dynamics 365 (bringing finance, commerce and sales management into play, among other abilities) you get a 360-degree view on an improved CSM. Think of Power Platform as the nucleus around which Microsoft and its related products congregate.
Accelerate digital transformation with Power Platform
Essentially, Power Platform comprises of four key products, which their own core functionalities:
- Power Apps: Crafting tailored mobile applications for internal business use.
- Power Automate: Designing automated workflows for a huge range of tasks.
- Power BI: Analyzing swathes of data from various sources.
- Power Virtual Agents: Developing chatbots that are meant to mimic human behavior.