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TSIA World Interact 2024 | Event



Join Us @ TSIA World INTERACT 2024

May 6 – 8 | Orlando, FL

Meet Us @ Booth 711

Assured CX Excellence

Empowering CX leaders to accelerate business outcomes and operational excellence with robust, innovative, data-driven GenAI solutions.

Customer Experience Transformation

Powered by elevAIte

iOPEX leverages Generative AI and LLMs for delivering data-driven digital transformation for CX leaders across front office & back office operation to enhance efficiency, insights, and revenue growth.

GenAI Deployment Guide

Accelerate Business Outcomes

Operational Use Cases

AI-Driven CX Excellence

Customer Agent Assist
Customer & Agent Assist
  • Self-service Chat Bot
  • Purchase Experience
  • Copilot
  • Transcription
  • Upsell Advisor
  • Training
  • Quality Management
  • Real-time Guidance
Customer Intelligence
  • Offer Targeting Platform
  • Churn Prevention
  • Next Best Action
  • Compliant Prevention
  • Offer Targeting
  • Product Recommendation
  • Recommendation, LTV Models
  • UI Personalization
Pricing & Supply Chain
  • Promotion Optimization
  • Price Optimization
  • Price Engine
  • Inventory Optimization
  • In-Store Replenishment
  • Inventory Management
  • Manufacturing Risk Modeling
  • Fuel Distribution Control
Operations Assist
Operations Assist
  • Retention Intelligence
  • Sentiment Analysis
  • Pricing Guidance
  • Product Intelligence
  • Workforce Management
Product Discovery
  • Visual Product Search
  • Semantic Vector Search
  • Semantic Search & Merchandising
  • AI: Recommendations & Visual Attribution
  • Price Checks
Finance Risk
Finance & Risk Management
  • Commercial Finance
  • Sales & Partner Finance
  • Ad Fraud Protection
  • Fraud Detection
  • IT Anomaly Detection

Business Outcomes

Generate Continuous Value

Operations efficiency

Streamlining and automation of current support operations with iOPEX AI toolkit to achieve productivity & efficiency gains 40%+ and deliver a frictionless experience.


Harvest actionable intelligence about products, services, and customers towards continuous improvement in customer engagement.


Identify new avenues and offerings of growth. With iOPEX AI toolkit, improve customer retention.

Customer Loyalty

Improve timely and effective issue resolution with elevAIte Gen AI, fostering positive experiences and customer loyalty.

Pre-register for meeting to get a NFC card

Get a chance to win Cash Voucher + Exclusive Networking Dinner

Customer Proof Points

Case Studies

Transforming Cx Operations

Transforming CX Operations: Power of Efficiency and Customer Satisfaction

Learn how multiple transformation projects, including implementing AI tools, addressed the client's operational challenges, improved resource allocation, reduced TAT, and enhanced customer experience.

Efficiency Gains In Tac Operations

Efficiency Gains in TAC Ops | Security Platform Solutions Provider

By optimizing processes and leveraging AI, iOPEX helped the client achieve 40% faster case resolution, increased productivity, and reduced cost-to-serve without compromising customer experience.

Frictionless Efficiency In Tac Through Operational Expertise And Ai Engineering

Frictionless Efficiency in TAC with Operational Expertise & AI Engg.

Delivered efficiency in TAC, with 60% of cases resolved through auto-remediation. AI implementation yielded streamlined support workflows, proactive customer engagement, and enhanced security posture.

Integrated Solutions For Enhancing Process Accuracy Team Efficiency

Integrated Solutions for Enhancing Process Accuracy & Team Efficiency

elevAIte platform streamlines change management and cloud migration processes for a large-scale enterprise, enhancing speed to resolve, reducing cost to serve, and improving tech staff productivity.

Let's Innovate

Book a Meeting with our CX experts