logo menu

Bernice DeMarco From British Telecom Shares Her Experience On Their Transformation Journey

Feb 15 2022 ,

Randal Wark a popular journalist asked some interesting questions which helped the audience to understand how effectively British Telecom has made their digital transformation journey, below are some of the key questions answered by Bernice DeMarco.

  • How to change and adapt to the changing needs and stay relevant to the business and customers?
  • How organizations should be committed to buy-in options?
  • How automation should be looked at, to have a better transformation journey?
  • What is the most effective way to buy in?
  • How important for an organization to choose between improving the process and automating the process itself? 

To know more about the conversation between Bernice and Randal, watch the video below.

Recent Post
HFS Webinar: Your post-pandemic guide to automation - The real automation starts now!
Nov 26 2021 ,
read more
Pipefy webinar on advancing digital transformation
Nov 18 2021 ,
read more
Scale Up Support Operations For Growth
Nov 17 2021 ,
read more
Transformation At Scale – Engineering Point of View
Dec 08 2021 ,
read more
Latest news

How can an ecosystem of service and technology partners help you scale your automation program? - HFS Point of View

Apr 18 2022


The HFS Great Resignation Debate On The Global Talent Dearth

Jan 11 2022

* Please enter your business email address