Case Study

Appointment Booking and Customer Support Services

iOPEX is the new age technology partner for organizations looking to grow their business with our innovative, consistent and quality IT services. We enhance speed and quality of operations by bringing a balanced mix of process standardization, quality assurance and automation.

The Client :A leading US-based chain of salons that provides unique hair styling service across 75 locations in the United States and Canada, with expansion plans in Europe in the next 12 months.

The Challenge :The client had engaged with a distributed part time home-based customer service provider to handle customer inquiries and booking appointments.

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