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DIGITAL TRANSFORMATION

HYPER AUTOMATION

Find out how hyper-automation can help you step up your digital transformation journey with functional specific automation use cases and intelligent automation adoption options

Whitepaper

Digital Operations Strategy:

A How-To Guide for Digital Transformation

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Enable Operational Efficiency

Know Your Maturity Index

We all know where the automation industry is heading, but how do we know that we are taking the right steps to stay competitive?

Take a step-back in understanding the indispensable ways of automating your business processes
Define goals to realize a better workforce & workplace experience and provide insights to track it
Chart the business benefits that automation can bring when carefully integrated across your business functions

Before choosing the automation path, it is highly important to understand the drivers of automation by doing a maturity analysis. Understand where you are and accelerate.

Ad-hoc

Automation is not meant to be a planned activity and is done on a need basis, mostly script-based, and can be done using freely available tools.

Opportunity-based

Automation is implemented to address a particular business problem; repetitive tasks are automated using RPA technologies for one or few business problems

Streamlined

Automation is planned proactive in this stage where domain experts are involved to explore the processes that can be automated to achieve productivity and efficiency.

Industrialized

A well-defined automation strategy is implemented at an organizational level using various platforms and tools. This sets the base to combine RPA and Cognitive automation (AI &ML).

Cognitive

Business functions are handled by digital workers coupled with self-learning, self-help and machine learning based decision for a true digital operations to improve the overall service experience.

Technology Framework

Execution Steps

Business Readiness Analysis

Business Case Discovery

Proof of Concept

Implementation

Support

• Process Assessment • Scope and Compatibility • Feasibility Study Report • Effort and Benefit Estimation

• Business Case Discovery • Optimized Process Generation • End-to-End Process Discovery • Curated Automation Suggestion • Cost & Effort Breakdowns

• Shortlist POC Process • Identify suitable Automation Platform • Reference Architecture • Pilot Project Execution

• Process Definition Documents (PDD) • Solution Design Documents (SDD) • Automation Design, Testing & Deployment • Configuration & UAT & Release Notes

• Set-up Automation Center of Excellence • Infrastructure, Governance, and Security • 24x7 Application Support Group

Business Benefits

Improved Productivity: Firstly, it frees up the human workforce from regular mundane tasks hence allowing them to perform tasks that require human expertise resulting in higher productivity. Secondly, digital workers perform error-free tasks enhancing the overall quality of tasks performed.

Better Control to Scale: Most companies prefer to outsource these high labored tasks to external vendors, instead if digital workers are deployed it helps to avoid those inherited risks enabling enterprises to have better visibility, control, and possession.

Cost Savings: A digital worker when compared to a human workforce can perform tasks much faster and round-the-clock at a much lower-rate, speed and scalability creates a positive impact on the bottom line resulting in a better return on investment (ROI).