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Digital Engineering
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Digital Transformation

Workforce/Workplace Innovation

The future of work in organizations requires redefining workforce and workplace to build scale and growth through digital arbitrage via automation

Workforce Workplace Innovation Banner
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Digital Workers
Whitepaper

Digital Operations Strategy:

A How-To Guide for Digital Transformation


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Transformation Approach

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Digital Fabric Bridges Efficiency Growth Weaving Info Mobile Responsive Banner

We Implement technology-agnostic solutions to "Drive Efficiency & Growth and adopt the right Digital Transformation Fabric" by partnering with leading technology providers and rebuild your digital workplace

Our ultimate goal is to improve your service delivery experience through:

  • Making every person in an enterprise think the best way to automate repeatable tasks
  • Assigning all the repeat work to Digital Workers (BOTs) to build efficiency in front and back-office tasks - Workplace Digitalization
  • Simplifying the development of new automation and applications
  • Applying AI to every facet of work and enabling autonomous digital operations
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Digital Outcomes

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Quicker Turnaround
Improve service velocity to customers by reducing task turnaround time via process automation and integrated operations through human in loop at the right time
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Touchless – less touch
Minimize human intervention, eliminate errors, reduce operational costs and focus on creating valuable services for your clients using our touchless – less touch automation services
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Consistency
Create a compliance-rich, consistent, and agile technological infrastructure wholly aligned with business needs to achieve faster outcomes, reduced costs and increased efficiencies
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Operations with Automation
Leverage our Automation solutions (RPA / BPM / iPaas) and NLP driven technology to redesign current work outcomes and efficiencies to extend beyond productivity, cost to value, meaning, and impact of service
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Higher-level Job Reskilling
Improve organizational efficiency by redirecting and engaging your employees’ efforts from manual, repetitive tasks to quality time with customers
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Improved Employee Satisfaction
Offer a digitally driven, real-time, mobile-enabled and collaborative work environment to your employees for greater productivity and stronger employee engagement
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Rebuilding Steps

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Understanding the automatable skills and fueling them with the right knowledge through analytics along with culture-sensitive changes enables long-term benefits for all Digital Transformation efforts!

  • Talent: Automation can hardly replace talent; it can only enable us to sharpen it, relating to Why, How & Who in humans.
  • Knowledge: Automation coupled with AI/ML removes the ambiguity to bring humans in the loop for exceptions, enables predictable self-services to substitute a subset of human intent/analysis  
  • Skills: Automation removes the humans from Task / Process Workflows which includes document-intensive processes and allow humans to solve higher-order problems
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Our Approach

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Workforce Workplace Our Approach Toolset Enhancement Icon
Toolset Enhancement
We will build/customize the right tools and technologies to the workforce to enable speed and seamless interactions from anywhere and with any device for higher productivity
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Workforce Workplace Our Approach Integrated Intelligent Automation Icon
Integrated & Intelligent Automation
Setup benchmarks complimented by automation blueprint to help your organizations to adopt intelligent automation for both front-office and back-office operations and reduce mundane tasks
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Workforce Workplace Our Approach Autonomous Ops Through Ml Ai Icon
Autonomous Ops through ML/AI
We will transform your data as wealth, create learning model using ML and AI to replicate human cognitive for enhanced decisions
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Workforce Workplace Our Approach Innovation Led Platform Migration Icon
Innovation Led Platform Migration
Establish a cloud center of excellence with our cloud certified professionals and implement innovation led planning, migration and modernization of systems to enhance throughput with minimal workplace disruption
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Workforce Workplace Our Approach Security Matters Icon
Security Matters
Ensure that the digital transformation and cloud adoption planning is integrated with high-security standards to handle data breach and information security
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Key Metrics

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Workforce Workplace Innovation Virtual Workers Skilled Key Metrics Icons
550+

Virtual Workers Skilled Across Different Front And Back-office Functions

Workforce Workplace Innovation Improvement In Service Turn Key Metrics Icons
40%+

Improvement In Service Turn Around Time Resulting In Optimized Service Experience

Workforce Workplace Innovation Of Touch Less Or Less Touch Transactions Enabled Key Metrics Icons
60%+

Of Touch-less Or Fewer Touch Transactions Enabled To Reduce Manual Tasks

Workforce Workplace Innovation Repeat Work Saved Across Verticals Functions Key Metrics Icons
10,000+

Man Months Of Repeat Work Saved Across Verticals & Functions On Top 10 Engagements

Workforce Workplace Innovation Return On Investment Via Automation Key Metrics Icons
3x

Return On Investment Via Automation Across Top Ten Engagements

Workforce Workplace Innovation Ftes Were Trained And Re Skilled Key Metrics Icons
800+

FTEs Were Trained And Re-skilled To Perform A Higher Degree Of Job Functions

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How we do it?

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Hyperautomation

HYPER AUTOMATION

Find out how hyper-automation can help you step up your digital transformation journey with functional specific automation use cases and intelligent automation adoption options

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APPLICATION MODERNIZATION

With a huge increase in customer’s digital presence, achieve business acceleration by modernizing the core system applications for smarter, agile, and easy interactions

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CLOUD ADOPTION

Cloud adoption has become a pivotal factor for companies to succeed in their digital transformation journey. Cloud modernizes the infrastructure and lays down a strong foundation for application modernization

Ml Ai For Autonomous Ops

ML/AI FOR AUTONOMOUS OPS

Building ML/AI models by tapping on to the wealth of data you collect and process enables you to stay competitive and serve your customers better

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Tools & Technologies

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Agilepoint
Alteryx
Amazon Web Services
Antwork
Bmc Remedy
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Dataxu
Dynatrace
Uipath
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Servicenow
Workato
Outsystems
Ujet
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Find out how we can help you take your business to the next level of efficiency and experience