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Digital Engineering
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Digital Transformation

Workforce/Workplace Innovation

The future of work in organizations requires redefining workforce and workplace to build scale and growth through digital arbitrage via automation

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DEEP THOUGHT

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Modernize your workplace and workforce by embracing the digital workers and enable touchless or less touch transactions for speed, scale and rejuvenating the service offering, and experiences

DOWNLOAD - DIGITAL TRANSFORMATION GUIDE

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Fast-Track Your Digital Transformation with Intelligent Automation

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Half of back-office tasks can be automated, says iOPEX

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Digital outcomes

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Quicker Turnaround
Improve service velocity to customers by reducing task turnaround time via process automation and integrated operations through human in loop at the right time
Touchless – less touch
Minimize human intervention, eliminate errors, reduce operational costs and focus on creating valuable services for your clients using our touchless – less touch automation services
Consistency
Create a compliance-rich, consistent, and agile technological infrastructure wholly aligned with business needs to achieve faster outcomes, reduced costs and increased efficiencies
Operations with Automation
Leverage our Automation solutions (RPA / BPM / iPaas) and NLP driven technology to redesign current work outcomes and efficiencies to extend beyond productivity, cost to value, meaning, and impact of service
Higher-level Job Reskilling
Improve organizational efficiency by redirecting and engaging your employees’ efforts from manual, repetitive tasks to quality time with customers
Improved Employee Satisfaction
Offer a digitally driven, real-time, mobile-enabled and collaborative work environment to your employees for greater productivity and stronger employee engagement
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Our Approach

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Toolset Enhancement
We will build/customize the right tools and technologies to the workforce to enable speed and seamless interactions from anywhere and with any device for higher productivity
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Integrated & Intelligent Automation
Setup benchmarks complimented by automation blueprint to help your organizations to adopt intelligent automation for both front-office and back-office operations and reduce mundane tasks
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Autonomous Ops through ML/AI
We will transform your data as wealth, create learning model using ML and AI to replicate human cognitive for enhanced decisions
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Innovation Led Platform Migration
Establish a cloud center of excellence with our cloud certified professionals and implement innovation led planning, migration and modernization of systems to enhance throughput with minimal workplace disruption
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Security Matters
Ensure that the digital transformation and cloud adoption planning is integrated with high-security standards to handle data breach and information security
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Our Expertise

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We implement technology-agnostic solutions by partnering with leading technology providers in building your digital workplace through "Process automation, Platform modernization and Innovation led application development". Our ultimate goal is to improve your service delivery experience through:

  • Making every person in an enterprise to think best way to automate repeatable tasks
  • Assigning all the repeat work to Digital Workers (BOTs) to build efficiency in front and back office tasks
  • Simplifying the development of new automations and applications
  • Applying AI to every facet of work and enable autonomous digital operations
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Key Metrics

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550+

Virtual Workers Skilled Across Different Front And Back-office Functions

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40%+

Improvement In Service Turn Around Time Resulting In Optimized Service Experience

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60%+

Of Touch-less Or Fewer Touch Transactions Enabled To Reduce Manual Tasks

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10,000+

Man Months Of Repeat Work Saved Across Verticals & Functions On Top 10 Engagements

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3x

Return On Investment Via Automation Across Top Ten Engagements

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800+

FTEs Were Trained And Re-skilled To Perform A Higher Degree Of Job Functions

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Digital Enablers

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AIWA

AIWA is an AI-driven integrated automation framework that transforms the traditional Ad Ops landscape to help buy-back...

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FIWA

Integrated workflow automation framework that drives touchless transactions across multiple enterprise systems...

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TIWA

TIWA is an integrated workflow assistant / automation framework created using conversational and process BOTS...

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HIWA

HIWA is an integrated workflow assistant framework / automation created using conversational and process BOTS...

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Tools & Technologies

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Find out how we can help you take your business to the next level of efficiency and experience
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