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RPA and AI in contact center and its impact on Customer Experience

Jan 22 2021 ,

iOPEX Technologies invites you to the customer experience transformation webinar moderated by Kate Leggett, Vice President & Principal Analyst, CRM and Customer Service from Forrester. It was an interactive session where Kate posed some intriguing questions to Naresh Venkat, Head of AI & ML partnerships, Google Cloud and Fernan Elacio Kalaw, VP of Customer Experience (CX) from iOPEX.

This webinar will highlight how RPA and AI technologies can help to scale contact center operations for mid and large size enterprises.

Watch our video on "Customer Experience (CX) in the Automation World : Integrating AI/RPA into your Customer Service Playbook" Webinar


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