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Digital Engineering
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Advisory & Consulting

Digital-First

Create an agile digital-first environment to make your processes and technology landscape more effective and also create or unlock new value for all the stakeholders including customers, partners, employees with a native digital experience approach

Digital-first Business Operations Automation
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Deep Thought

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Treating digital-first as a strategy is a critical mindset change incorporated by modern business leaders resulting in efficient service delivery, better customer experience and improved operations

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Key Digital first technology trends that enterprises will consider adopting in 2022

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What should be the right Digital first strategy - iOPEX PoV?

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360° DIGITAL EXPERIENCE

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Digital Fabric for transformation
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Advisory Outcomes

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Performance Gaps Identification & Benchmarking
Identify performance gaps in strategies across verticals and incorporate digital incremental capabilities metrics to gain an independent perspective of your performance with respect to industry, competitors and customer needs and optimize operations using right technology
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Build Core Competencies & New Opportunities
Develop new core competencies and establish future-readiness through center of excellence that binds the departments for digital adoption. Create scalable steps to identify potential transformation opportunities to eliminate redundancy and modernize experiences
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Digital-Ready Technology Landscape

Transform legacy, monolithic and on-premises applications into flexible, Cloud-based solutions (SaaS, iPaas & Low Code/ No Code) to make your technology landscape digital-first ready and move towards integrated operational transformation programs using iPaas, APIs and microservices

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Process Re-engineering & Automation
Access process level efficiency for business importance and change process design to modernize your workplace and workforce by embracing digital workers and enabling touchless or less touch transactions for speed, scale, streamlining business outcomes and rejuvenating service offerings and experiences
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Modernize Experiences
Empower yourself with mobile, chat, self-service, and machine learning toolsets to deliver deeply personalized, digital-first engagements and redefine the servicing experience by promoting business users to power users via a unified self-service data analytics platform that seamlessly co-exists with digital workers to make data easily accessible and facilitate faster decisions
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Increased ROI
Measure effectiveness and set performance precedent of products, facilities, and people for success transformation and device ROI measurement method to constantly monitor investment vs transformational benefits (tangible and in-tangible) to stop losses and increase gains
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Case Studies

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EMAIL CLASSIFICATION

Intelligent automation framework transformed the end-to-end process of triaging and classification of emails across multiple use-cases for a leading UK-based Telco giant, thereby providing an 80% reduction in manual efforts and over $15 Million/year savings.

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INVOICE PROCESSING

Find out how iOPEX’s cognitive automation framework for a leading semi-conductor manufacturer based in the US helped streamline invoice processing that reduced accounting overhead and optimized cost by 60%

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ORDER & FULFILLMENT PROCESS

iOPEX helped a large retailer to automate the order and fulfilment process which helped them save $1.2 million/year with better order tracking in place

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Continuous Transformation DELTA model

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Delta Model Uipath Landing Page Mobile
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Our Approach

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Digital Fabric For Transformation Info Banner
Transformation Execution Building Blocks Mobile
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Objective Identification
We create differentiated digital experiences with focus on brand, customer needs, financial objectives and by assessing the scope of digital transformation required across product portfolios and functions
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Capability Analysis
We identify and asses existing platforms and determine its strength and relative positioning for capability improvement with respect to business objective, competition and industry
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Impact Evaluation
We evaluate and reframe business transformation strategy with respect to customers engagement and external ecosystem, increased organizational collaboration, culture shift and new KPI performance
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Roadmap Development
We build a clear fully integrated road map that includes key activities, associated timelines, and important transformation milestones with consideration to technology investments and future objectives
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Strategy Playbook Application
We integrate, replace, and enhance new tools, systems and channels aligned with the road map based on deliverables, optimal sequencing, and estimated value generated
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Our Expertise

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Hyperautomation

HYPER-AUTOMATION

Workforce and Workplace Innovation can be achieved by selecting the right hyperatuomation technologies with a digital first cultural mindset

Application Modernization Services

APPLICATION MODERNIZATION

With a huge increase in customer’s digital presence, achieve business velocity by modernizing the core system applications...

Modernise Experiences

DIGITAL EXPERIENCE

Stay ahead of the competition by creating an unique service experience powered by connected platforms, digital assistants and ML..

ML and AI For Autonomous Ops

ML/AI FOR AUTONOMOUS OPS

Building ML/AI models by tapping on to the wealth of data you collect and process enables you to...

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Learn how to make your organization future proof by becoming digital first
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