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Digital Operations
Digital Enablers


Financial Ops Integrated Workflow Assistant: Gain operational excellence and scalability across finance business functions by focusing on advance forecasting and financial operations activities by enabling touchless transactions

FIWA - Financial Ops Integrated Workflow Assistant
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Deep thought


Increasing the strategic value of the finance and accounting team through automation is the key to discovering business drivers that result in growth and innovation in modern businesses 


Highly-efficient infrastructure operations support to improve engineering productivity and reduce ef

Case Study
Cs Network Operations Center 2 1450x500

The Network Operations Center team helped the client to improve productivity by 93%

Case Study

Operational Outcomes


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Touchless Transactions
Handle manual repetitive tasks, improve resource utilization, avoid reworks due to errors and meet tighter timelines with accuracy and compliance using touchless transactions
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Increased Functional Efficiency
Increased speed, consistency, and accuracy in functional tasks like Order to Cash, Procure to Pay, Record to Report and Tax Management using workflow automation
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Integrated Reporting

Drive automated reporting across business functions to provide management reports to deep dive and analyse financial performance and also enables regulatory compliance

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Automation Enabled

Integrated automation enabled by FIWA allows you to focus on value added activities while your 24/7 digital workforce performs your routine back office digital operations

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Cognitive Processing
Build, train and deploy AI enabled bots to interact with different business application interfaces and provide insights in advance to help adapt financial planning
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Reduced Operational costs
Deploy FIWA to mimic human actions which optimises and enhances better decision making, and improves performance while reducing risks and cost overheads

Our Approach

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Assess & Pick the Right Processes for automation

Simple rule of thumb is to apply the rule of 5 on the process which is - no more than five decisions made, no more than 5 applications used & no more than 500 clicks performed to complete the process

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Pick the right technology framework

Since the automation will be business driven, a friendly and easy to use UI like Visio + Excel Macro simple programming can be used to drive easy adoption (E.g Uipath, BluePrism etc.)

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Prepare to Manage exceptions

Human cognition takes time to be replaced. We provide human in loop to handle all business exception and reinforce learning into automation by setting key metrics to measure workforce productivity, exception and error rate and finally digital workers performance & analytics

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Upskill resources

Off-load your busy, repetitive & voluminous onshore/offshore work to automation. Train and use knowledge workers to spend more time on customer success related activities to improve business outcomes

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Enable True Digital operations
Speed up the decision making by feeding actionable insights to automation across varied Channel. Ensure to establish tamper-proof audit trails and 360-degree visibility of the automation in action by enabling all digital records Designing an automated workflow to indicate failure using Automated Alerts for humans to fix and feed automation

Our Expertise


Our ability to develop virtual workers which can work along with humans to mimic and replicate repetitive actions through data driven decisioning and analyse in the below area have resulted in signification impact to reduce cost and drive efficiency in the F&A teams.

  • Order to Cash
  • Procure to Pay
  • Record to report
  • Tax
  • Applications
Free up your finance and accounting teams to gain time for innovation, planning and analysis. Learn how
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