Focus on stabilization and optimization of your applications through a lean application maintenance and support framework for effective business function during your digital evolution
Maintain and Modernize: While at iOPEX, our team is capable of handling support and maintenance services like software functionality and version upgrades, we constantly evaluate the possibility to re-engineer and modernize the technology and application stacks to reduce the total cost of ownership.
Extend beyond application into Infrastructure: Popular infrastructure technologies in which we specialize include, but are not limited to: Windows Server, Linux, PowerShell (DSC), Kubernetes, Ansible, Docker, ServiceNow, IIS, SQL, Windows clustering, AD, f5, TFS, Azure DevOps, Splunk, SolarWinds, Control-M, Networking, Load balancing, etc.
Resolution Time For 90% Of Production Problems
Application Uptime Inclusive Of Proactive And Re-Active Fixes
Of Feature Or Bug Fix Rework Trend
On Number Of Completed Work Requests
Incident Or Request Relating To Simple Tasks/Fix Were Automated To Improve Efficiency