Keep pace with your digitally empowered customers by providing a unified experience in their service journey and offer an integrated, intuitive, and automated cross channel service model
Reimagining your service operations through digital technology enablement and complimenting with care driven human touch is a game changer in today’s digitally driven market
Enable digital operations for a unified and elite membership experience using integrated platforms that provide real-time communication ability, social insights and multilevel experiences
At iOPEX technologies, our digital worker along with human experts will create a customized customer service approach to improve CSAT and NPS scores and deliver superior customer support services through varied communication channels to generate higher brand value through
VIP Transactions Or Corporate Escalations Handled
Average Quality Scores On Both Internal And External Audit
Service Level Management With Abandon Rate Of < 5%
NPS Score Across All Service Engagements